QA - Banking and Finance Account (Clark) | Onsite | ForPooling

3 days ago


Angeles, Philippines TASQ Staffing Solutions Full time

Requirements: Graduate of any 4-year course.2-3 years of prior work experience.Experience working in the BPO Industry is an advantage.Preferably with background or knowledge in Banking and Financial.Excellent oral and written communication.Good problem-solving skills and ability to multitask.Amenable to work in shifting/nightshift schedule in Clark.Amenable to work onsite Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation.Identify Training needs and work collaboratively.Participate in calibration sessions to bring about consistency in evaluation.Process transactions/take calls to remain hands on process domain.Perform process audits to ensure compliance to SOPs.Share audit outcomes during pre and post shift team huddles.



  • Angeles, Philippines TASQ Staffing Solutions Full time

    Requirements: Bachelor's degree graduate, any field. Experience in handling escalation calls. Minimum of 3 years work experience as an SME in BPO/shared services industry. Excellent oral and written communication. Good problem-solving skills and ability to multitask. Preferably with background or knowledge in Banking and Financial. Amenable to work in...


  • Angeles, Philippines TASQ Staffing Solutions Full time

    Requirements: Graduate of any 4-year course. Experience in managing a team or being an individual contributor. At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry. Preferably with background or knowledge in Banking and Financial. Excellent oral and written communication. Good problem-solving...


  • Angeles, Philippines TASQ Staffing Solutions Full time

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  • Angeles, Philippines TASQ Staffing Solutions Full time

    Requirements: Graduate of any 4-year course. 2-3 years of prior work experience. Experience working in the BPO Industry is an advantage. Preferably with background or knowledge in Banking and Financial. Excellent oral and written communication. Good problem-solving skills and ability to multitask. Amenable to work in shifting/nightshift schedule in Clark ....


  • Angeles, Philippines TASQ Staffing Solutions Full time

    Requirements: Bachelor's degree graduate, any field.Minimum experience of 4 years with customer service in the BPO/BPM industryA minimum of 1 year in the role of a Team Leader.Preferably with background or knowledge in Banking and Financial.Amenable to work in shifting/nightshift schedule in Clark.Amenable to work onsite Responsibilities:Effectively manage...


  • Angeles, Philippines TASQ Staffing Solutions Full time

    Requirements: Graduate of any 4-year course.Experience in managing a team or being an individual contributor.At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry.Preferably with background or knowledge in Banking and Financial.Excellent oral and written communication.Good problem-solving skills...


  • Angeles, Philippines TASQ Staffing Solutions Full time

    Requirements: Graduate of any 4-year course. Minimum of 12-18 months of relevant experience in similar role. Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques. Experience in usage of reporting tools like Avaya/Cisco.Preferably with background or knowledge in Banking...


  • Angeles, Philippines TASQ Staffing Solutions Full time

    Requirements: Bachelor's degree graduate, any field. Minimum experience of 4 years with customer service in the BPO/BPM industry A minimum of 1 year in the role of a Team Leader. Preferably with background or knowledge in Banking and Financial. Amenable to work in shifting/nightshift schedule in Clark . Amenable to work onsite Responsibilities: Effectively...

  • Operations Manager

    2 days ago


    Angeles, Philippines TASQ Staffing Solutions Full time

    Requirements: Bachelor's degree graduate, any field. Minimum 7 years related BPO experience (including supervision of others) 3 years of Operations Manager Experience or above. Series 6 and 63 licenses or ability to obtain within 60days Strong knowledge of defined contribution plans necessary Preferably with background or knowledge in Banking and Financial....

  • Finance Manager

    4 weeks ago


    Angeles, Philippines Clark Outsourcing Full time

    Overview Position Title: Finance Manager Work Set Up: On-Site Schedule: 2:00 PM to 11:00 PM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: We are seeking a skilled Finance Manager to oversee day-to-day accounting and finance operations, including A/R, A/P, invoicing, cash flow management, and...