Shipping & Customer Service Associate
2 days ago
Client Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years.
Position: Shipping & Customer Service Associate
Industry: Japanese Shipping and Cargo Firm
Location: Laguna Technopark Biñan, Laguna
Salary: Php18,000 – Php25,000
Schedule: Monday – Friday (8:00am – 5:00pm)
Work Set up: Work on site
Benefits:
✨ Government mandated Benefits
✨ HMO
✨ 13th month pay
✨ Sick Leave Credits
✨ Vacation Leave Credits
✨Free Parking
✨Company Events
Job Requirements:
✨ Bachelor’s Degree Holder
✨At least 1 years of work experience in customer service in warehouse operations.
✨Experience working in customer-focused distribution.
✨Willing to work fully on site.
✨Willing to work as soon as possible
Job Responsibilities:
✨ Handle customer inquiries and orders via email and phone regarding shipment status, inventory, and delivery schedules.
✨ Receive delivery instructions from clients and coordinate with the warehouse team to arrange timely shipments.
✨ Receive delivery instructions from clients and coordinate with the warehouse team to arrange timely shipments.
✨ Prepare and maintain accurate shipping documents and system records.
✨ Resolve shipment delays, discrepancies, and other operational issues efficiently.
Recruitment Process: Face to Face (ONE DAY HIRING PROCESS)
✨ Initial interview
✨ Final interview
✨ JOB OFFER
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