CSR (Financial Voice Account)

3 weeks ago

Taguig, Philippines J-K Network Services Full time

Client Profile: The company was established in 1976. Among the IT companies that are growing most rapidly, not just in the Philippines but also in Canada and Australia. This firm specializes in business consulting, systems integration, and IT services.

Position: CSR (Financial Voice Account)
Company Industry: IT Company
Location: Taguig City/Pasig City
Salary Offer: Php30,000-Php40,000
Work Schedule: Nightshift Schedule
Work Set Up: Work Onsite

Benefits:
Government mandated benefits
13th Month Pay
HMO
Vacation Leave Credits
Sick Leave Credits

Job Responsibilities:
Answering customer questions about accounts, transactions, and financial products.
Dealing with customer grievances, fixing problems, and offering answers or different choices.
Helping with the opening, verification, and updating of accounts.
Managing payments, withdrawals, and other transactions related to accounts.
Upholding a solid comprehension of financial products and services in order to aid customers proficiently.
Precisely recording customer dealings and transactions
Additional tasks might be allocated by the direct supervisor.

Job Requirements
Open for College Undergraduates.
At least 2 years of experience in BPO company handling international account.
With solid background in mutual funds, stocks and bonds (manual calculations and interpretation).
With experience in Insurance, Wealth Investment Management and Financials (BPO setting), is advantage.
Willing to work on a nightshift schedule.
Amenable to work on site (Taguig and/or Ortigas).

Recruitment Process: (Online Interview)
Initial Interview
Second Interview
Final Interview
Job Offer

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