Travel Customer Service Representative

2 days ago


Cebu City, Philippines Neksjob Full time

Key Responsibilities and Accountabilities Manage queues, mailboxes, and fulfil ad-hoc requirements as defined by the business. Working efficiently and complete all work to quality standards; focus on continuous improvement. Being highly effective in managing multiple tasks simultaneously. Listens to feedback, attends training, and commits on development to improve their accuracy, productivity, and quality and overall work standards. Ensuring all efforts are done in achieving their KPI’s. Work with different departments whenever necessary. Provides the highest levels of accuracy and attention to detail to deliver excellent customer service. Escalate concerns or potential issues to Supervisor or Team Leader. Stay fully knowledgeable on all aspects of the account. Subject matters include but are not limited to revised Standard Operating Procedures, new products, processes, and promotional campaigns. Ensuring full understanding of the Company’s quality standards and expected standards of service in support of this role. Perform other related duties, as assigned by the line manager and/or Operations Manager. Qualifications:At least HS Graduate (old curriculum) /SHS Graduate Minimum 6 months experience in CCEWILLING TO WORK ONSITE



  • Cebu City, Central Visayas, Philippines Neksjob Full time

    About NeksjobNeksjob is a leading provider of customer service solutions in the travel industry.Job DescriptionWe are seeking a skilled Travel Industry Service Representative to join our team of Global Customer Solutions professionals. As a representative, you will be responsible for providing exceptional customer service to clients around the...


  • Paranaque City, Calabarzon, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Talent Outsourcing Channel (TORCH) Solutions.About the RoleThis is an excellent opportunity for a customer-focused individual to provide top-notch support to existing clients in the travel account sector.As a Customer Service Representative, you will be responsible...


  • Quezon, City, Philippines Neksjob Full time

    We are looking for a passionate and detail-oriented Customer Service Representative to join our Travel Cruiseline team. You will be the primary point of contact for our valued guests, providing exceptional support before, during, and after their cruise vacations. Your role is crucial in ensuring a seamless and unforgettable travel experience for every...


  • Quezon, City, Philippines Neksjob Full time

    We are looking for a passionate and detail-oriented Customer Service Representative to join our Travel Cruiseline team. You will be the primary point of contact for our valued guests, providing exceptional support before, during, and after their cruise vacations. Your role is crucial in ensuring a seamless and unforgettable travel experience for every...


  • Quezon City, Philippines Neksjob Full time

    We are looking for a passionate and detail-oriented Customer Service Representative to join our Travel Cruiseline team. You will be the primary point of contact for our valued guests, providing exceptional support before, during, and after their cruise vacations. Your role is crucial in ensuring a seamless and unforgettable travel experience for every...


  • Cebu City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    Urgent in need of Customer Service for TRAVEL & CRUISE Account in CEBUWork set -up: Work onsiteDuties:provide excellent customer service to existing clientsanswer customer support calls update client database whenever necessarypromote other products & services whenever necessaryQualifications:with atleast 3 months of call center experienceHigh school...


  • Cebu City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    Urgent in need of Customer Service for TRAVEL & CRUISE Account in CEBU Work set -up: Work onsite Duties: provide excellent customer service to existing clients answer customer support calls update client database whenever necessary promote other products & services whenever necessary Qualifications: with atleast 3 months of call center experience High...


  • Cebu City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    Urgent in need of Customer Service for TRAVEL & CRUISE Account in CEBU Work set -up: Work onsite Duties: provide excellent customer service to existing clients answer customer support calls update client database whenever necessary promote other products & services whenever necessary Qualifications: with atleast 3 months of call center experience High...


  • Paranaque City, Calabarzon, Philippines J-K Network Services Full time

    About Us:J-K Network Services is a well-established travel agency that has been providing exceptional services since 1993. With a strong presence in the local and international markets, we have partnered with nearly 500 companies to offer our clients unparalleled travel experiences.Job Overview:We are seeking an experienced Ticketing Officer to join our...


  • Makati City, National Capital Region, Philippines Neksjob Full time

    At Neksjob, we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for handling large volumes of customer inquiries and providing top-notch assistance to ensure exceptional customer satisfaction.Company OverviewNeksjob is a leading provider of...


  • Quezon City, Philippines Topserve Service Solutions, Inc. Full time

    Qualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...


  • Quezon City, Philippines Topserve Service Solutions, Inc. Full time

    Qualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...


  • Quezon City, Philippines Topserve Service Solutions, Inc. Full time

    Qualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Neksjob Travel Team Customer Service Representative RoleWe are seeking a highly skilled and passionate Customer Service Representative to join our travel team at Neksjob. This is an exciting opportunity for an individual who is dedicated to providing exceptional support to our valued guests, ensuring their cruise vacations are seamless and unforgettable.Key...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Philippines. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive the highest level of service and support.Job DescriptionThe primary responsibility of this role is to maintain clear and effective...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    At Neksjob, we're committed to delivering exceptional customer experiences.About the RoleWe're seeking a skilled and compassionate Customer Service Representative to join our team.Job DescriptionAs a Customer Service Representative, you will be responsible for handling incoming calls from customers in a professional and courteous manner. You will resolve...


  • Cebu, Philippines XtendOps Philippines Full time

    Location: 11th Floor i3 Building IT Park Cebu City Company: XtendOps Philippines Job Type: Onsite Full-Time Job Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and...


  • Cebu, Philippines Neksjob Corporation Full time

    Key Responsibilities and Accountabilities Manage queues, mailboxes, and fulfil ad-hoc requirements as defined by the business. Working efficiently and complete all work to quality standards; focus on continuous improvement. Being highly effective in managing multiple tasks simultaneously. Listens to feedback, attends training, and commits on...


  • Cebu, Philippines Neksjob Full time

    Key Responsibilities and Accountabilities Manage queues, mailboxes, and fulfil ad-hoc requirements as defined by the business. Working efficiently and complete all work to quality standards; focus on continuous improvement. Being highly effective in managing multiple tasks simultaneously. Listens to feedback, attends training, and commits on...

  • Travel Associate

    2 days ago


    taguig city, Philippines IGT Solutions Philippines Full time

    IGT Technologies Philippines, Inc. is seeking a dedicated and customer-focused Call Centre Customer Service Representative to join our team in West McKinley, Taguig, Metro Manila. What we're looking for Excellent communication and interpersonal skills, with the ability to empathize and connect with customers Strong problem-solving and decision-making...