Senior E-Commerce Executive

2 weeks ago


Pasig City, Philippines TigerUX Full time

Responsibilities
• Ensure accurate and timely processing of orders on all platforms (Amazon, Shopify, BestBuy, Walmart, eBay).
• Manage lost or damaged claims, oversee FBA/FBM accuracy, process frame replacements and affiliate requests, and coordinate internal frame purchases
• Handle listings, pricing, and account health across all platforms.
• Oversee and manage lost or damaged item claims, chargebacks, and disputes.
• Assist with order issues, customer communication, and monitor high risk orders.
• Maintain and update sales reports, KPI dashboards, and performance data.
• Identify inefficiencies, develop and maintain SOPs, and organize key resources.
• Monitor competitors' pricing, strategies, and promotions to adjust accordingly.
• Collaborate with cross-functional teams to enhance operations.

Qualifications
• Bachelor's degree in Marketing, Business Administration, Commerce, or related field.
• 3–5 years of extensive e-commerce experience.
• Skilled in managing and optimizing operations on platforms like Shopify, Amazon, and TikTok.
• Digital Marketing Proficiency: Search Engine Optimization (SEO) | Search Engine Marketing (SEM) & Paid Ads | Social Media Marketing (Facebook, Instagram, TikTok) | Email Marketing | Content Strategy

Benefits
• HMO on the first day
• Mandated Government contributions
• 13th month pay
• Performance Review



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