Call Center Agent

3 weeks ago

Taguig, Philippines Metacom Full time

Description
Provide exceptional customer service and support to clients via phone, email, and chat.
Resolve customer inquiries and issues efficiently, ensuring a positive experience.
Maintain accurate records of customer interactions and transactions.
Assist in the training of new staff and contribute to team performance.
Participate in ongoing training and development programs.


Requirements
Educational Qualifications: Bachelor’s degree in a relevant field preferred.
Experience Level: Entry-level (0–2 years experience).
Skills and Competencies: Excellent communication and interpersonal skills.
Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
Working Conditions: Ability to work in a dynamic call center environment.
Work Set Up : Temporary Work at Home

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