Call Center Agent

4 weeks ago

Taguig, Philippines TASQ Staffing Solutions Full time

Overview

TASQ is seeking English-speaking call center agents for on-site positions in Taguig, with openings available starting May 13. The initial screening interview will take place via phone, so please ensure your phone line is open.

Responsibilities
  • As a Customer Service Representative in the Fraud department, you will engage with consumers on behalf of the client through inbound and outbound calls.
  • This position requires strong relationship-building skills to assist customers and prevent fraudulent activity.
  • You will need to navigate multiple systems at once while effectively utilizing your computer.
  • The primary goal of this role is to safeguard the client's brand reputation and ensure a positive experience for customers.
Qualifications
  • A minimum of a High School Diploma or equivalent is required.
  • Ideally, candidates should have one year of experience in call center collections, customer service, or telemarketing.
  • Applicants must be able to communicate effectively in English, both spoken and written.
  • Candidates should be willing to work in either collections or anti-fraud roles.
Position

POSITION PURPOSE: Anti-Fraud — Start date is May 13, 2025

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