Customer Service Representative

4 weeks ago


Quezon City, Philippines J-K Network Services Full time

COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.Position: Customer Service RepresentativeCompany Industry: Banking & FinanceWork Location: Eastwood, Quezon CityWork Schedule: Shifting ScheduleSalary: Php 30,000 - Php 40,000 (Negotiable)Training: On Site Work Set-upAfter the Training: Hybrid Work Set-UpBENEFITS :✨HMO with 2 dependents✨Retirement Plan✨Medical Reimbursement✨Insurance Coverage✨30 leave credits per yearJOB REQUIREMENT:✨Open for Non-Bachelors Degree✨At least 2-3 years Call Center experience✨Amenable to work in a shifting schedule✨Amenable to attend face to face interview once requested✨Amenable to be train on siteJOB RESPONSIBILITIES:✨Accountable for providing outstanding customer care and customizing solutions for esteemed clients of commercial banking.✨Comply with banking regulations while determining and meeting the needs of your consumers, both present and future.✨Initial point of contact by phone for clients requiring prompt maintenance and servicing across many commercial banking product categories✨Work together with stakeholders to address a client's issue.✨Other task as assignedRECRUITMENT PROCESS:✨Assessment (FACE TO FACE)✨HR Screening (PHONE)✨Operations Interview (FACE TO FACE)✨Reference Check✨Job OfferLook for Ms. Yanna



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