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Parts and Service Supervisor

4 months ago

Davao City, Philippines Farma auto supply inc. Full time

Qualifications:• Must have a Bachelors degree in Business Administration, Management or any 4 year related course.• Has experience in automotive industry is an advantage.• Must possess planning, and management skills knowledge of customer service procedures and principles.• a Driver's License is preferred but not required.• Willing to be assigned at JMC Pickups Davao Showroom- Panacan, Davao City.Job Description• Shall be in charge of making and generating repair orders.• Coordinate closely with Astara Philippines with regards to Warranty Repairs (approvals, pending status, denial) .• Interact with customers to manage their expectations, meet their service needs and ensure their total satisfaction.• Conducts spot audits at the parts warehouse to count actual stock on hand versus in inventory list.• Primary point person to handle parts and accessories ordering and standard free items for all vehicle releases (tint, floor matting, etc).• Monitors stocking levels and classifies parts into fast-moving, etc.• Makes recommendations as to GM as to stocking level of parts, new/potential products to market and carry .• Prepares and prints Parts Orders, furnish copy of the same to Parts Warehouse Staff and Accounting.• Ensures the proper safekeeping and working order of all tools and equipment inside the workshop and makes timely recommendation to management regarding the upkeep and replacement (if applicable) of such.• Make recommendation to management with regards to upgrades of equipment and adding personnel, as the operation needs change.Job Types: Full-time, PermanentPay: Php13,000.00 - Php14,000.00 per month.