Duty Manager
3 days ago
Filinvest Hotel: CRIMSON RESORT & SPA BORACAYThe Duty Manager is a key member of the management team responsible for overseeing the daily operations of the resort, ensuring guest satisfaction, and maintaining high service standards. The ideal candidate will be proactive, possess strong leadership skills, and demonstrate the ability to manage and resolve issues efficiently. Key Responsibilities Operational Management:Oversee daily operations to ensure smooth functioning of all departments.Coordinate with various departments to ensure prompt and efficient service delivery.Monitor and maintain high standards of guest service, safety, and security.Guest Relations:Address and resolve guest complaints and concerns promptly and effectively.Maintain a visible presence in the resort to interact with guests and staff.Ensure VIPs and returning guests receive personalized attention and service.Staff Management:Supervise and support staff across different departments during shifts.Conduct briefings and debriefings with staff to communicate daily operations and expectations.Assist in training and developing team members to enhance their skills and performance.Administrative Duties:Prepare and submit reports on operational performance and incidents.Ensure compliance with company policies, procedures, and standards.Assist in budget management and cost control initiatives.Crisis Management:Act as the primary point of contact during emergencies or critical incidents.Implement and oversee emergency procedures and ensure staff are trained and prepared. Qualifications Bachelors degree in Hospitality Management, Business Administration, or a related field.Minimum of 3-5 years of experience in a supervisory or managerial role in the hospitality industry.Strong leadership, communication, and interpersonal skills.Ability to work flexible hours, including evenings, weekends, and holidays.Proficiency in hotel management software and Microsoft Office Suite.Excellent problem-solving abilities and attention to detail.Fluency in English; proficiency in additional languages is an advantage.Amenable to work in Boracay island.
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Duty Manager
1 day ago
Malay, Philippines Filinvest Group Full timeFilinvest Hotel: CRIMSON RESORT & SPA BORACAY The Duty Manager is a key member of the management team responsible for overseeing the daily operations of the resort, ensuring guest satisfaction, and maintaining high service standards. The ideal candidate will be proactive, possess strong leadership skills, and demonstrate the ability to manage and resolve...
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Duty Manager
1 week ago
Malay, Philippines Filinvest Group Full timeFilinvest Property: CRIMSON RESORT & SPA BORACAYJob SummaryEnsures that the guest experience meets or exceeds customer service standards throughout their stay.Identifies and resolves issues that affect guest experience so that guests will always have a smooth stay and a positive Resort experience.Acts as Manager on Duty (MOD) and is responsible for managing...
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Duty Manager
1 week ago
Malay, Aklan, Philippines Filinvest Group Full time ₱52,000 - ₱70,000 per yearFilinvest Property: CRIMSON RESORT & SPA BORACAYJob SummaryEnsures that the guest experience meets or exceeds customer service standards throughout their stay.Identifies and resolves issues that affect guest experience so that guests will always have a smooth stay and a positive Resort experience.Acts as Manager on Duty (MOD) and is responsible for managing...
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Duty Manager
6 days ago
Malay, Western Visayas, Philippines Mövenpick Resort & Spa Boracay Full timeCompany DescriptionMövenpick Resort & Spa Boracay offers semi-private beach access along Punta Bunga Cove, away from the crowded White Beach. The resort features breathtaking sunset views, the island's largest pool, and complete facilities, including the Sagay Spa, recognized as one of the top 5 hotel spas in the Philippines by Travel + Leisure. As the...
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Duty Manager
6 days ago
Malay, Aklan, Philippines Filinvest Group Full time ₱550,000 - ₱950,000 per yearFilinvest Hotel: CRIMSON RESORT & SPA BORACAYThe Duty Manager is a key member of the management team responsible for overseeing the daily operations of the resort, ensuring guest satisfaction, and maintaining high service standards. The ideal candidate will be proactive, possess strong leadership skills, and demonstrate the ability to manage and resolve...
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Restaurant Supervisor
1 day ago
Malay, Philippines Filinvest Group Full timeFILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY Restaurant Supervisor (Saffron) Scope and Responsibilities: Plan, assign, and monitor duties Guest Satisfaction Ensure that all in-suite deliveries are made according to time frames set Ensure that the guests are provided with efficient and professional service. Establishing the level of customer experience...
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Sports and Leisure Supervisor
3 days ago
Malay, Philippines Filinvest Group Full timeFILINVEST COMPANY: Crimson Resort & Spa BoracayThis role is responsible for assisting the Sports & Leisure Manager in organizing, coordinating, monitoring, and maintaining smooth and efficient operations of the Sports & Leisure section. This role also provides administrative support to the Sports & Leisure Manager. Responding to guest requestsProvide staff...
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Sales Manager
6 days ago
Malay P, Philippines Marriott International Full time ₱900,000 - ₱1,200,000 per yearAdditional InformationJob Number Job CategorySales & MarketingLocationFour Points by Sheraton Boracay, Station 1, Malay, Aklan, Philippines, Philippines, 5608ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest...
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Restaurant Supervisor
3 days ago
Malay, Philippines Filinvest Group Full timeFILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY Restaurant Supervisor (Saffron) Scope and Responsibilities: Plan, assign, and monitor dutiesGuest SatisfactionEnsure that all in-suite deliveries are made according to time frames setEnsure that the guests are provided with efficient and professional service.Establishing the level of customer experience for...
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Assistant Front Office Manager
6 days ago
Malay P, Philippines Marriott International Full time ₱600,000 - ₱800,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationFour Points by Sheraton Boracay, Station 1, Malay, Aklan, Philippines, Philippines, 5608ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis....
