Collections Quality Analyst

About the RoleWe are looking for an experienced Collections Quality Analyst to help ensure that our collection calls and processes meet high standards of compliance, accuracy, and customer service. In this role, you will evaluate calls, identify improvement opportunities, and work with the team to raise overall performance. Your insights will directly...

Role Description The Collection QA monitors, evaluates, and helps improving the quality of collection calls and processes. This role helps collection team members to adhere to company policies, regulatory requirements, and customer service standards, while identifying areas for improvement and training. Mentioned below are key duties: • Listen to and...

Work setup: Hybrid setup in BGC, TaguigShift Schedule: Rotating shiftsRole Requirements:• 1-3 years of relevant collections experience• Strong proficiency in MS Excel: created and maintained various collections reports.• Experience working in a B2B Collections / Credit Control environment is an advantage• Good communication skills in EnglishJob...

Shift / Region: EMEARequirements:Strong English communication (spoken & written)Multinational company experience preferredOrganized, analytical, good with deadlinesStrong MS Excel skillsB2B collections/credit control experience is a plusWilling to work on rotating shifts (Hybrid setup)Responsibilities:Supporting Collections Activities:This includes tasks...

Key Responsibilities:Conduct regular quality reviews to ensure accuracy and timeliness of Credit Limit Update, Cash Applications, Order Releasing, Credit & Collection Strategies.Provide timely feedback to associates for internal findings using the agreed Coaching Pattern and documentation.Share best practices to improve performance in Unallocated Cash, Order...

Company Description:Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created over 200...

OverviewCredit and Collections Team Lead at ACCA Careers coordinates the activities of a team of professionals to ensure that credit applications are accurately assessed and that outstanding debts are followed up according to established collection targets. The role is within the GBS team located at Bonifacio One Technology Tower, Bonifacio Global City,...

OverviewWith our mission to provide one billion jobs across the globe, is in need of a Product Quality Analyst who will be responsible for conducting quality assurance testing on all our web applications. This process includes testing the entire functionality of our web applications, in multiple browsers and platforms, and reporting any issues and/or...

Collections SpecialistAre you skilled at managing and resolving financial discrepancies? We are seeking a detail-oriented Collections Specialist to join our team.This role involves overseeing the billing process, identifying areas for improvement, and developing effective collection strategies to minimize outstanding receivables.The ideal candidate will have...

Ubiquity is looking for a Business Intelligence Analyst to join our team in our Taguig City office. The Business Intelligence Analyst will capture, review data, and report on any trends and patterns shown. Once the results are analyzed, the Business Intelligence Analyst will recommend actions that the company should take to meet their goals.The ideal...