Mandarin Client Advisor(Makati City)

4 days ago

Makati, Philippines J-K NETWORK SERVICES Full time

Company Profile: Italian Luxury Brand of Watches and Perfumes. Be part of one of the most glamorous names in luxury timepieces, with exclusive boutiques located in prestigious hotels and high-end shopping malls. We are currently looking for Brand Ambassadors / Brand Sales Associates to represent our brand, promote our products, and assist Chinese clientele with inquiries and purchases.

Position: Mandarin Client Advisor
Company Industry: Luxury Brand Industry
Work Location: Makati City
Work Schedule: Shifting Schedule (Dayshift & Midshift-Mall hours)
Salary: Php 40,000
Work Set Up: Work On-site

BENEFITS:
Incentives
Commission
13th Month Pay
HMO with 3 dependents
Government-mandated benefits

REQUIREMENTS OF THE JOB:
Open to Filipino and Filipino-Chinese applicants who can speak conversational Mandarin and effectively communicate with Chinese customers.
Can speak English and Tagalog.
Holds a Bachelor’s degree in any field.
Knowledgeable in luxury retail and sales techniques.
Demonstrates strong interpersonal and communication skills.
Thrives in a collaborative, team-oriented environment.
Shows excellent organizational abilities and a willingness to learn.
Proactive, motivated, and results-driven.

RESPONSIBILITIES OF THE JOB APPLICATION:
Welcome all clients and provide exceptional service for every visit or inquiry.
Understand client needs, offer personalized recommendations, and introduce them to the brand.
Build and maintain strong client relationships while attracting new customers.
Manage the full sales process, ensuring a premium shopping experience.
Support store targets and service KPIs.
Record client information for CRM and follow-up activities.
Handle after-sales services, including repairs and customer updates.
Ensure store cleanliness and product displays meet brand standards.
Follow all sales, security, and operational procedures.
Participate in ongoing training to enhance product and brand knowledge.

RECRUITMENT PROCESS
Paper Screening
Interview with the HR Manager
Second-level Interview with Store Manager
Final Interview with Commercial Manager (optional)
Job Offer

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