Quality Assurance Team Lead
3 days ago
About the Job:Quality Assurance Team Lead (Clark, Pampanga) | OnsiteStart ASAP.Responsibilities: Monitor and assess the quality of inbound and/or outbound calls and other customer interactions (such as email and chat) to ensure accuracy and compliance with quality standards.Record and report quality issues and performance metrics for management review.Provide feedback and support during formal coaching and training sessions for team members on the phone.Possess comprehensive knowledge of the specific discipline or the broader operational area.Lead specialized projects and activities, typically following established principles and procedures.Take initiative in managing your own workload without requiring detailed instructions or guidelines.May supervise less experienced professionals, offering expert guidance and taking responsibility for the quality of their deliverables. Requirements: Experience in QA team leadership or similar rolesProven ability to significantly improve daily activities and processes within the team.Manage and oversee the implementation of short-term team activities.Make operational decisions within a defined scope.Maintain a focus on professional excellence and fulfill assigned responsibilities.Usually oversee a team of individual contributors.
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Quality Assurance Team Lead
7 hours ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full timeAbout the Job:Quality Assurance Team Lead (Clark, Pampanga) | OnsiteStart ASAP.Responsibilities:Monitor and assess the quality of inbound and/or outbound calls and other customer interactions (such as email and chat) to ensure accuracy and compliance with quality standards.Record and report quality issues and performance metrics for management review.Provide...
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Quality Assurance Team Lead
2 days ago
Angeles, Philippines TASQ Staffing Solutions Full timeAbout the Job: Quality Assurance Team Lead (Clark, Pampanga) | OnsiteStart ASAP.Responsibilities: Monitor and assess the quality of inbound and/or outbound calls and other customer interactions (such as email and chat) to ensure accuracy and compliance with quality standards. Record and report quality issues and performance metrics for management review....
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Quality Assurance
7 hours ago
Angeles City, Central Luzon, Philippines OneMCI Full timeLOCATIONAngeles City, PHPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.As a Quality Assurance (QA) Specialist, you will be responsible for...
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Quality Team Lead
6 days ago
Angeles, Philippines TASQ Staffing Solutions Full timeWork Setup: Onsite (Clark Pampanga) Shift: Shifting Schedules Responsibilities:inancial Assessments and revenue health.Process Management - Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes and build robust controls around them Process Control &...
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Quality Team Lead
2 days ago
Angeles, Philippines TASQ Staffing Solutions Full timeAbout the job: Quality Team Lead (Clark Pampanga) | Onsite Work Setup: Onsite (Clark Pampanga) Shift: Shifting Schedules Responsibilities: Financial assessments and revenue health.Process Management—Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client...
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Quality Team Lead
2 days ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full timeAbout the job: Quality Team Lead (Clark Pampanga) | Onsite Work Setup: Onsite (Clark Pampanga) Shift: Shifting Schedules Responsibilities:Financial assessments and revenue health.Process Management—Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client...
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Quality Team Lead
2 days ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full timeAbout the job: Quality Team Lead (Clark Pampanga) | OnsiteWork Setup: Onsite (Clark Pampanga)Shift: Shifting SchedulesResponsibilities:Financial assessments and revenue health.Process Management—Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client...
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Quality Assurance Manager
6 days ago
Angeles City, Central Luzon, Philippines BMG Outsourcing Full time ₱30,000 - ₱60,000 per yearJob Description:Grow your career with BMG Outsourcing - a leading, well-respected Australian-owned Outsourcing. Company with offices in Clark and Sydney, offering you a long-term rewarding career.We are looking for a reliable manager of quality assurance to ensure that all external and internal requirements are met before our services meet our patients. You...
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Quality Assurance Manager
8 hours ago
Angeles P, Philippines Australian Outsource Desk Inc. Full timeQuality Assurance ManagerLocation: (Office-Based) Plaza Victoria Building, Sto. Domingo, Angeles CityEmployment Type: Full-TimeTarget Start Date: January 2026Job OverviewWe are seeking an experienced Quality Assurance Manager to lead and enhance our quality monitoring processes and ensure outstanding service delivery across client campaigns. The ideal...
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Quality Assurance Supervisor
6 days ago
Angeles City, Central Luzon, Philippines PrimeMatch Advantage Full time ₱900,000 - ₱1,200,000 per yearJob Summary:The Quality Assurance Supervisor is responsible for overseeing daily quality control operations to ensure that products and processes meet company standards and regulatory requirements. This role involves supervising QA staff, implementing inspection procedures, identifying areas for improvement, and ensuring consistent quality across all...
