Customer Service Representative

5 days ago


Davao City, Philippines TORCH Solutions Full time

We are seeking talented individuals to join our dynamic team as Customer Service Representative. This is a full-time opportunity based in Davao City, Davao del Sur, where you will be responsible for providing exceptional customer service and support to our valued clients.

Location: Davao City
Free Training Offer

What you'll be doing
Handling inbound and outbound calls from customers, providing prompt and efficient assistance
Resolving customer inquiries and complaints in a professional and courteous manner
Accurately documenting customer interactions and following up on any outstanding issues
Identifying opportunities to upsell or cross-sell products and services
Adhering to all company policies, procedures, and quality standards
Participating in regular training and development programs to continuously improve your skills

What we're looking for
Excellent communication and interpersonal skills, with a strong customer service orientation
Fluency in both English and the local language, with the ability to speak clearly and confidently
Proficient in using computer systems and technology, with a quick learning ability
A calm and patient demeanor, able to handle challenging situations with poise and empathy
Commitment to delivering high-quality work and a willingness to go the extra mile for customers
Prior experience in a call centre or customer service role is preferred, but not essential

What we offer
Competitive salary and performance-based bonuses
Comprehensive medical and health insurance coverage
Opportunities for career advancement and professional development
Supportive and collaborative team environment
Modern, well-equipped work facilities with comfortable amenities

Apply now and take the first step towards an exciting career with us.



  • Davao City, Philippines Sixeleven Global Services & Solutions Inc. Full time

    Customer Service Representative (CSR) Job Description: Assist customers by answering questions, resolving issues, and providing product or service information. Handle inquiries via phone, email, or chat while maintaining a positive and professional attitude. Ensure customer satisfaction by delivering timely and effective solutions.


  • Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Join our dynamic team at Telco Davao as a Customer Service Representative, where fresh high school and senior high school graduates are warmly welcomed No prior experience? No problem We're looking for enthusiastic individuals eager to kickstart their careers in the telecommunications industry. In this role, you'll be the friendly voice assisting customers...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    Urgent hiring for Customer Service Representative to start ASAPLocation/Work set-up: Davao/ Work onsiteSkills Needed: Excellent English communication skillsSalary Range Offer: 13,000 up to 18,000DutiesInteract with customers to address their concerns, answer their questions and assist them with their needs.A customer service representative will often answer...


  • Davao City, Davao, Philippines Six Eleven Global Services and Solutions, Inc. Full time ₱150,000 - ₱250,000 per year

    Customer Service Representative (CSR) Job Description:Assist customers by answering questions, resolving issues, and providing product or service information. Handle inquiries via phone, email, or chat while maintaining a positive and professional attitude. Ensure customer satisfaction by delivering timely and effective solutions.


  • Davao City, Davao, Philippines Six Eleven Global Services and Solutions Full time ₱180,000 - ₱360,000 per year

    "Company DescriptionWe are a premier call center and business process outsourcing company located in the Philippines. With 18 years of industry experience, we prioritize attention to instructions, providing accurate and timely solutions for all call center and BPO needs.Customer Service RepresentativeWe are hiring Customer Service Representatives to join our...


  • Davao City, Davao, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱200,000 - ₱240,000 per year

    WAVE 1 - RAMP HIRING | PIONEERINGCustomer Service Representative (Voice & Non-Voice)Start Date: September ClassSite: Abreeza Davao CityJoin our growing team and experience real career growth and work-life balance.We are actively hiring for Customer Service Representatives to support our chat and voice operations. If you have a passion for providing excellent...


  • Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time $70,000 - $120,000 per year

    Customer Service Representative provides friendly and efficient support by answering customer inquiries, resolving basic issues, and assisting with orders or services via phone, email, or chat. The role requires good communication skills, patience, and the ability to learn company systems quickly. CSRs maintain accurate records of interactions, follow...


  • Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    We are seeking an entry-level Customer Service Representative to join our growing team. The role involves assisting customers with their inquiries, addressing concerns, and providing accurate information about our products and services. You will handle calls, emails, or chats in a professional and friendly manner while maintaining company standards.As a CSR,...


  • Davao City, Davao, Philippines Focusinc Group Corp. Full time $30,000 - $60,000 per year

    About the Job:Join our dynamic team and play a vital role in delivering world-class customer service As a CustomerService Representative (CSR), you'll have the exciting opportunity to engage directly with our valuedcustomers (retailers), their end users, and our expert technical service partners. Your day-to-day willinvolve providing prompt, accurate, and...


  • Davao City, Davao, Philippines Remote VA Full time ₱150,000 - ₱250,000 per year

    Job Title: Remote Customer Service RepresentativeCompany Overview:Join our dynamic management company, where we pride ourselves on delivering exceptional service to tenants while providing a supportive and collaborative work environment.Job Description:We are seeking a dedicated and professional Customer Service Representative to handle tenant inquiries,...