
Customer Service Representative Premium IT Account
4 days ago
Location: Clark, Pampanga
Salary: ₱28,500 + ₱15,000 Sign-On Bonus
Role Overview:
Customer Service Representative (Chat Support) for our Premium IT Account will handle customer inquiries through online chat, provide accurate technical assistance, and ensure service quality in a fast-paced, world-class environment.
Key Responsibilities:
Manage customer inquiries via chat platforms in a timely and professional manner
Provide accurate product and technical support information
Resolve customer concerns and escalate complex issues when necessary
Maintain service quality, productivity, and accuracy targets
Qualifications:
At least High School Graduate
Minimum 1 year Customer Care Experience (CCE)
Typing speed: 35 WPM with 85% accuracy
Strong written communication skills
Ability to multitask and work in a team-oriented environment
Why Join Us?
Competitive salary package with ₱15,000 Sign-On Bonus
Career growth and training opportunities
Supportive and inclusive workplace culture
Work with a global leader in the BPO industry
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