Client Service Agent

4 weeks ago


Caloocan, Philippines Sapient Global Services Full time

Now hiring for Call Center Agent - Voice Account at Metro Manila Sites We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now

Responsibilities:
• Answer inbound calls and provide accurate information about products or services
• Assist customers with orders, returns, and troubleshooting issues
• Resolve customer complaints and escalate complex problems when necessary
• Maintain a professional and friendly tone to ensure customer satisfaction
• Meet performance targets related to call quality, resolution time, and customer feedback


Qualifications:
• High school diploma or equivalent
• Excellent verbal communication and active listening skills
• Computer literate and able to navigate multiple systems during calls
• Strong problem-solving skills and ability to remain calm under pressure
• Ability to handle high call volumes in a fast-paced environment


BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Apply now and receive a fast response within a day



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