Head of Operations

4 weeks ago

Makati, Philippines Cartrack Full time

Job Summary:We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Head of Operations to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.Responsibility: Ensure all inbound queries raised by customers on company products are addressed by a dedicated customer service support center in a timely manner. Pro-actively monitor the health status of all products, identify exceptional cases, and initiate and prioritize the repair process when required. Manage all customer retention activities and proactively identify potential areas for improvement and implement solutions. Monitor the daily fitment statistics and be responsible for technicians’ productivity. Analyze, identify, and report on industry trends, to review on the feasibility of new product development. Provide products and systems training to internal employees and customers when required. Review and approve all billing reports from various service providers. Requirements: Bachelor Degree in Engineering with outstanding academic performance Minimum of 5 years’ experience in team management. Experience in a similar industry is an added advantage Proven track record in customer service Proficient in English Excellent communication and interpersonal skills Hands-on and a positive attitude Technically independent with good initiative Strong analytical problem-solving skills with an out-of-box approach in providing solutions

  • Head of Operations

    2 weeks ago

    Makati City, National Capital Region, Philippines Casa Bella Home and Living Full time ₱6,000,000 - ₱8,000,000 per year

    Company DescriptionCasa Bella Home and Living is renowned for offering luxurious and elite design furniture from world-leading brands such as Cassina, Kettal, Moroso, Henge, Cattelan Italia, and Novamobili. For over a decade, Casa Bella has built a reputation for delivering exquisite European furniture and earning the trust of distinguished clients. Our...

  • Finance and Operations Head

    7 days ago

    Makati, Philippines Michael Page Full time

    Overview Join a bank that values employees' career growth trajectory. Be part of a transformation journey focused on innovation. About Our Client Our client is a large organization within the banking industry, known for its strong presence and dedication to delivering high-quality services. With a focus on innovation and operational excellence, the company...

  • Head of Operations

    4 weeks ago

    Makati, Philippines Cartrack Full time

    Job Summary: We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Head of Operations to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Bank Operations Head

    3 days ago

    Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱2,160,000 - ₱2,400,000 per year

    We are looking for an Operations Head, AVP level for our client in MakatiApplicants MUST have at least 8 years of experience in the Banking Industry as a Manager or higher (non negotiable)Role: Operations HeadLevel: AVPIndustry: BankingLocation: MakatiSet up: OnsiteSchedule: Mon to Fri, dayshiftSalary: 180k to 250kJob SummaryThe Head of Operations is...

  • Bank Operations Head

    2 days ago

    Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱1,800,000 - ₱2,500,000 per year

    We are looking for an Operations Head, AVP level for our client in MakatiRole: Operations HeadLevel: AVPIndustry: BankingLocation: MakatiSet up: OnsiteSchedule: Mon to Fri, dayshiftSalary: 180k to 250kJob SummaryThe Head of Operations is responsible for overseeing and managing the operations departmentof the Bank. The role involves ensuring efficient and...

  • Operations Head

    2 days ago

    Makati Commercial Center P, Philippines Airmark Tour and Dev't Inc Full time ₱400,000 - ₱480,000 per year

    Position Name: Operations HeadLocation: Makati City, PhilippinesEmployment Type: Full-timeAbout Airmark TourAirmark Tour & Dev't Inc. is a Makati-based travel agency specializing in tour packages to Korea, Japan, Vietnam, Hong Kong, Dubai, Greece, and Turkiye. Accredited by the Korean Embassy for Individual and e-Group visa processing, we also provide...

  • IT, and Operations Risk Department Head

    1 week ago

    Makati City, National Capital Region, Philippines ORIX METRO Leasing and Finance Full time ₱2,000,000 - ₱2,500,000 per year

    Job Overview:The IT, and Operations Risk Department Head is responsible for leading the implementation of the company's operational and IT risk management framework, including the business continuity program. This role ensures that these frameworks are effectively integrated into the company's operations.Specific Duties and Responsibilities:Develop and...

  • Head of Operations

    2 days ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,500,000 - ₱3,000,000 per year

    About the job Head of Operations - Philippines (Makati) | HybridWork Schedule: Morning ShiftWork Setup: Hybrid (3x onsite per week) | MakatiEligibility: Open to local and expat candidates currently residing in the PhilippinesRole Summary: As the Operations Leader, you will have a significant impact on the Philippines Advisory Delivery Center's growth and...

  • Bank Operations Head

    3 days ago

    Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱1,800,000 - ₱2,500,000 per year

    Role: Operations HeadLevel: AVPIndustry: BankingLocation: MakatiSet up: OnsiteSchedule: Mon to Fri, dayshiftSalary: 180k to 250kJob SummaryThe Head of Operations is responsible for overseeing and managing the operations departmentof the Bank. The role involves ensuring efficient and effective operational processes,implementing best practices, and maintaining...

  • Head of Banking Operations

    2 days ago

    Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱180,000 - ₱250,000 per year

    Role: Operations HeadLevel: AVPIndustry: BankingLocation: MakatiSet up: OnsiteSchedule: Mon to Fri, dayshiftSalary: 180k to 250kJob SummaryThe Head of Operations is responsible for overseeing and managing the operations departmentof the Bank. The role involves ensuring efficient and effective operational processes,implementing best practices, and maintaining...