Customer Service Representative
4 weeks ago
Telecommunications and Blended Accounts
Location: Downtown Cagayan de Oro City
Job Type: Full-Time
Schedule: Shifting (may include mornings, evenings, weekends, and/or holidays)
About the Role
We’re looking for friendly, reliable, and customer-focused individuals to join our Customer Support Team. As a Customer Support Representative, you'll be the first point of contact for our customers — helping them with their questions, concerns, and issues through phone, chat, or email.
This role is ideal for people who enjoy solving problems, working with a team, and making a difference in someone’s day. Shifting schedules are part of the job, so we’re looking for candidates who are flexible and open to working various shifts, including weekends and holidays.
What You’ll Be Doing (Scope & Responsibilities):
Handle customer inquiries via phone, chat, or email in a polite, timely, and professional manner.
Resolve product or service issues by clarifying customer complaints, identifying the cause, and finding the best solution.
Provide accurate information about products, services, promotions, and company policies.
Log interactions and follow up on unresolved issues to ensure complete customer satisfaction.
Collaborate with other departments to solve more complex or technical problems.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Follow all company guidelines, processes, and quality standards during interactions.
Adapt to schedule changes, handle multiple tasks, and stay organized in a fast-paced environment.
What We’re Looking For:
Excellent communication and problem-solving skills.
Comfortable using computers and learning new systems.
Ability to stay calm under pressure and handle difficult conversations professionally.
Willingness to work shifting schedules, including nights, weekends, and holidays.
Previous customer service or call center experience is a plus, but not required.
At least high school diploma or equivalent required.
-
Customer Service Representatives
4 weeks ago
Cagayan de Oro, Philippines Talent Outsourcing Channel Solutions Full timeUrgently Hiring! We are in need of Customer Service Representatives for work on Site Qualifications: • At least HS/SHS graduate • At least 18 years old and above • With excellent English Communication skills • Experience is preferred but not required • Computer literate • Must be fully vaccinated • Willing to work on-site and in shifting...
-
Customer Service Representatives
3 days ago
cagayan de oro, Philippines Talent Outsourcing Channel Solutions Full timeUrgently Hiring! We are in need of Customer Service Representatives for work on Site Qualifications: • At least HS/SHS graduate • At least 18 years old and above • With excellent English Communication skills • Experience is preferred but not required • Computer literate • Must be fully vaccinated • Willing to work on-site and in shifting...
-
Customer Service Representative
3 days ago
Cagayan de Oro, Philippines Talent Outsourcing Channel Solutions Full timeUrgent hiring for Customer Service Representative in Cagayan de Oro site! Qualifications: • At least a high school graduate (old curriculum) or senior high school graduate (new curriculum) • With or without Call Center Experience • Willing to WORK ON SITE Good to excellent English communication skills Willing to start immediately Perk and Benefits...
-
Customer Service Representative
3 days ago
Cagayan de Oro, Philippines Metacom Full timeTelecommunications and Blended Accounts Location: Downtown Cagayan de Oro City Job Type: Full-Time Schedule: Shifting (may include mornings, evenings, weekends, and/or holidays) About the Role We’re looking for friendly, reliable, and customer-focused individuals to join our Customer Support Team. As a Customer Support Representative, you'll be the...
-
Cagayan de Oro, Philippines Metacom Careers Full timeOverview Customer Service Representative for Document Filing Services. Supports call, email, and chat channels. Employment type: Full-time. Seniority level: Entry level. Location: Cagayan de Oro / Northern Mindanao, Philippines. Responsibilities Provide customer service support for document filing services via call, email, and chat. Ensure accurate...
-
Cagayan de Oro, Philippines Metacom Careers Full timeJob Overview This is a Customer Service Representative role for Trademark Filing Services. Responsibilities and Qualifications Good communication skills (verbal, listening, and written) Preferably has sales experience Not a job hopper At least 6 months of BPO experience SHS level/graduate / SENIOR HIGH SCHOOL Job Details Seniority level: Entry level...
-
Customer Service Representative
3 days ago
Cagayan de Oro City, Philippines Talent Outsourcing Channel Solutions Full timeOverview: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive experience. Responsibilities: -Respond promptly and professionally to customer inquiries via phone,...
-
Customer Service Representative
3 days ago
Cagayan De Oro, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeWE ARE HIRING IN CAGAYAN DE ORO! Customer Service Representative – TELCO ACCOUNT Work Onsite | Apply Now & Get Hired ASAP! Qualifications: At least HS Graduate (Old Curriculum) or SHS Graduate Above Average English Communication skills Good computer navigational skills on multiple systems Typing speed of 25-30wpm Open to all – with or without BPO...
-
Service Support Representative –
2 weeks ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per yearA Service Support Representative is responsible for providing exceptional assistance to customers by addressing inquiries, resolving issues, and ensuring overall satisfaction with the company's products or services. They serve as the primary point of contact between clients and the organization, managing communication through phone calls, emails, or chat...
-
Customer Service Representative – CDO Site
2 weeks ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per yearWe are seeking a dedicated and customer-focused Customer Service Representative to join our on-site team in Cagayan de Oro. The successful candidate will be responsible for providing excellent customer support, addressing client inquiries, resolving issues efficiently, and ensuring a positive customer experience.Key Responsibilities:Handle customer inquiries...