Telco CSR Hiring

17 hours ago


Angeles, Philippines STACKPH Full time

WE’RE HIRING | Telco Account

Location: Taguig BGC
Address: Balibago McArthur Highway Angeles CIty
Work Arrangement: Onsite
Application Process: Onsite
Start Date: November Class

Educational Attainment: High School Graduate or Higher

Qualifications:

With or Without BPO Experience
Good Communication Skills (English)
Amenable to work onsite
Willing to work on shifting schedules, weekends, and holidays
Can handle customer inquiries in a professional and courteous manner
Strong problem-solving and multitasking abilities

Job Requirements & Responsibilities:

Handle inbound and outbound customer calls related to Telco services (mobile, internet, or billing concerns)
Provide accurate information and solutions to customer inquiries or complaints
Update and maintain customer records in the system
Ensure first-call resolution and meet performance metrics
Demonstrate empathy, patience, and professionalism in every customer interaction
Collaborate with internal teams to resolve complex issues
Attend training sessions and team meetings to stay updated with new products and policies

Salary Package: Up to ₱29,000 + Night Differential + Performance Incentives

Perks and Benefits:

HMO (Health Card) upon regularization
Paid Training
Performance Incentives and Monthly Bonuses
Career Growth Opportunities
Government-Mandated Benefits (SSS, PhilHealth, Pag-IBIG)
Fun and Supportive Work Environment

Remarks:
Looking for a fresh start or a career upgrade? Join one of the top Telco Accounts in Pampanga SIte. Limited slots are available for the November class. Apply now and start your journey with us.



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