Quality Analyst Supervisor

Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire a Quality Analyst to join our growing company.Job...

QUALIFICATIONS:College degree1 year of Quality Assurance experience in a BPO environmentExperience in handling both Voice and Non-Voice accountsPosition: Quality AnalystSalary: Up to 30K with Signing Bonus

Quality Assurance Analyst for ESL Teachers (Start ASAP)Opportunity Expired The role of QA Team is responsible for evaluating the lessons of teachers and providing post-evaluation coaching. Complete full QA package (eval+coaching) on teacher list/product lines assigned by SupervisorValidate, monitor and address complaints/bad evaluations received on a daily...

Testing & Quality Assurance (Information & Communication Technology) The Senior Quality Assurance Analyst is responsible for leading the testing of software applications to ensure they meet quality standards. This role involves advanced test planning, execution, and management of complex software systems. The Senior QA Analyst collaborates closely with...

ROLE DECRIPTIONThis is a full-time on-site role as a BPO Quality Analyst located in Iloilo. The BPO Quality Analyst will be responsible for ensuring quality standards and consistency of service across all engagements and will collaborate with cross-functional teams to identify areas of improvement and promote process enhancements.QUALIFICATIONSBachelor's...

The Retail Banking Operations in ING's largest shared services organization (ING Hubs PH) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank safe and continuously improving on our performance and culture.We are...

The Retail Banking Operations in ING's largest shared services organization (ING Hubs PH) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank safe and continuously improving on our performance and culture.We are...

Job DescriptionThe Trainer and Quality Analyst will be accountable for the strategic support, execution, and communication of training initiatives and processes within the company. You will be required to rate all customer interactions with our team members against our quality guidelines. You will analyze your observations and feedback to team members and...

Basic FunctionAs a Quality Assurance Senior Analyst, you'll review work completed within business units to ensure it meets the requirements, is accurate and consistent with quality standards. We'll count on you to use defined guidelines to determine if the work was completed correctly. In addition, you'll use judgement to determine trends that may indicate...

Must have at least 2 years' Quality Analyst experience in Financial, telco or banking 1 year QA experience in blended account (Voice and Nonvoice)A competitive salary awaits the successful candidate

Job Role:This is a full-time on-site role as a BPO Quality Analyst in LegazpiThe BPO Quality Analyst will be responsible for ensuring quality standards and consistency of service across all engagements and will collaborate with cross-functional teams to identify areas of improvement and promote process enhancements.Qualifications:Bachelor's degree in any...

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely CanadianJoin Our Canadian-Inspired Team in Cebu: Embrace Excellence TogetherWho We Are:Welcome to ContactPoint 360, the world's fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of...

We are looking for a detail-oriented and driven Quality Assurance Analyst to join our ambitious team of innovators and game-changers. This is your chance to make a significant impact on the world's best brands and their customersKey Responsibilities:Participate in customer and client listening programs to identify needs and expectations.Monitor incoming...

Quality Assurance Analyst- Onsite, Caloocan Responsibilities- Identifies and recommends remedies for defects in the production process- Audits production process for compliance to standard operating procedures and policies- Recommends preventive solutions to ensure that quality standards are maintainedQualifications- Bachelor's degree in Chemical Engineering...

Quality Coach Analyst Global Payments, Inc. Lucena City, Philippines Quality Coach Analyst Global Payments, Inc. Lucena City, Philippines Posted 5 days ago Permanent Competitive Quality Coach Analyst Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit,...

RESPONSIBILITIESCoach, guide and support Quality & Process Improvement teams to perform defined quality improvement tasks.Review, validate and ensure timely delivery and accuracy of reports prepared by Quality AnalystsResponsible for developing and ensuring integrity and consistency of set Quality processes/procedures applicable to the accounts being...

ROLE DECRIPTIONThis is a full-time on-site role as a BPO Quality Analyst located in Iloilo. The BPO Quality Analyst will be responsible for ensuring quality standards and consistency of service across all engagements and will collaborate with cross-functional teams to identify areas of improvement and promote process enhancements.QUALIFICATIONSBachelor's...

Department Plant Quality Assurance - Cebu Job posted on Jan 17, 2024 Employee Type Probationary Experience range (Years) 3 years - 10 years a. Supervises the activities of QA Analyst assigned in Chemical Laboratory.b. Reviews and certifies physico-chemical test reports.c. Generates and releases test reports to customers, as necessary.d. Ensures safety of...

QUALIFICATIONS:- College degree:- 1 year QA experience for BPO setup. - Must have blended account experience (Voice and Non Voice) Quality Analyst - Up to 30K Salary with Signing Bonus

QUALIFICATIONS:- College degree:- 1 year QA experience for BPO setup. - Must have blended account experience (Voice and Non Voice) Quality Analyst - Up to 30K Salary with Signing Bonus