Senior Operations Manager

8 months ago


Pasig, Philippines Gratitude Philippines Full time

Qualifications:● Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin)● 3-5 years in an operational management role in BPO setting● It would be greatly preferable if the potential candidate possesses managerial experience from a closely related industry.● Minimum of 2 years in college, preferably a bachelor’s degree● Willing to work a flexible schedule, including nights and weekends● Teach direct reports to become inspiring leaders for their reports and model similar behavioras leaders of Leads.● Capable of multitasking, being agile, and maintaining flexibility.● Embrace the adventure with the Client, Peers, and teams and use superior communicationskills to cultivate professional relationships with the Client.● Use innovative channels of communication to keep teams up-to-date with day-to-daychanges in expectations and goals that are relevant to their roles● Can work in Ortigas, ManilaStart Date/s: ASAP



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