Account Specialist

2 weeks ago

Manila, Philippines Resource Management Full time

EMPLOYMENT TYPE: Full-time
WORK LOCATION: Makati City
WORK SCHEDULE: Monday to Friday | 8:30 AM - 5:30 PM
SALARY: 18k

JOB DESCRIPTION:
• Provides direct, client-facing support for day-to-day account servicing needs to ensure smooth and efficient operations.
• Ensures accurate handling of account setup, updates, and maintenance, coordinating all necessary documentation and system inputs to maintain service integrity.
• Responds to client inquiries and concerns in a timely and professional manner, offering prompt resolution and consistent follow-through.
• Engages proactively with clients to support membership retention and renewals, reinforcing the value of healthcare services provided.
• Leads client onboarding and benefit orientation, including installation and clear explanation of service expectations to establish long-term trust and satisfaction.
• Coordinates closely with internal teams (e.g., underwriting, claims, finance, and provider networks) to deliver a seamless and high-quality client experience.
• Prepares and presents quarterly utilization reports with data-driven insights to help clients understand plan usage, manage costs, and make informed benefit decisions.
• Organizes and supports client engagement activities, such as Annual Physical Exams (APE), wellness programs, and health fairs, to promote preventive care and client satisfaction.
• Collects and acts on client feedback, identifying service gaps and recommending solutions to continually enhance the customer journey.
• Contributes to long-term relationship building, focusing on retention strategies and aligning client needs with organizational capabilities.
• Drives effective renewal negotiations by understanding client needs, aligning plan options with organizational goals, and presenting value-driven recommendations to secure long-term retention.
• Ensures the timely execution of all required documentation, including signed contracts and compliance with AMLA (Anti Money Laundering Act) requirements, prior to the activation of medical policies and services.

QUALIFICATIONS:
• Bachelor’s degree holder / College Graduate.
• At least 1 year of experience in client servicing, preferably in HMO, insurance, or healthcare industries. Open for interested newbies.
• Proven skills in account management, including client relationship building, issue resolution, and retention strategies.
• Strong customer service orientation and problem-solving skills.
• Excellent verbal and written communication skills.
• High attention to detail and strong organizational abilities.
• Proficient in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus.
• Ability to handle multiple accounts and meet deadlines in a fast-paced environment.
• Holds a valid driver’s license and is able to drive as needed for client servicing activities.
• Willing to work on-site

OTHERS:
• Preferably a graduate in Business Administration, Marketing, Healthcare, or related fields.

  • Sales/Account representative

    6 days ago

    Manila, National Capital Region, Philippines CNT Promo & Ads Specialist, Inc. Full time ₱800,000 - ₱1,200,000 per year

    About the role As a Sales/Account Representative at CNT Promo & Ads Specialist, Inc.', you will play a vital role in driving sales and business growth. This full-time position is based in Metro Manila and will involve building strong relationships with clients, presenting our products and services, and securing new business opportunities.What you'll be...

  • Accounting Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines GoodDeal Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionGoodDeal by Global Dominion provides financing options for gadgets, appliances, furniture, car & motorcycle accessories, e-bikes, and motorcycles.Role DescriptionThis is a full-time on-site role for an Accounting Specialist located in Metro Manila. The Accounting Specialist will be responsible for handling financial statements, utilizing...

  • Accounts Payable Specialist

    3 weeks ago

    Manila, Philippines SPCE Corp Full time

    SPCE Corp Manila, National Capital Region, Philippines Accounts Payable Specialist SPCE Corp Manila, National Capital Region, Philippines Direct message the job poster from SPCE Corp Human Resources and Admin Lead at Altus Capital Partners (Asia) As an Accounts Payable Specialist at SPCE Corp., you will be responsible for managing and overseeing the accounts...

  • Accounts Payable Specialist

    1 week ago

    Manila, National Capital Region, Philippines Wego Chemical Group, LP Full time ₱900,000 - ₱1,200,000 per year

    Wego Chemical Group is a global distributor and sourcing partner of chemicals and ingredients. We are an established player in the global specialty chemical markets, providing end-use manufacturers across industries in North America, LATAM, & EMEA with end-to-end supply chain solutions from across the globe. Our team has been operating for over 45 years,...

  • Accounting Specialist

    3 weeks ago

    Manila, Philippines Axos Business Center Full time

    Join to apply for the Accounting Specialist role at Axos Business Center 1 week ago Be among the first 25 applicants Join to apply for the Accounting Specialist role at Axos Business Center About This JobProvides timely and accurate financial record keeping and reporting across accounting and finance jobs. Entry level support for a specific area from...

  • Accounts Payable Specialist

    2 days ago

    Manila, National Capital Region, Philippines BEVI Beauty Elements Ventures Inc. Full time ₱300,000 - ₱600,000 per year

    We are seeking a detail-orientedAccounts Payable Specialistwho will be responsible for processing, verifying, and reconciling invoices to ensure accurate and timely payments to vendors and suppliers. The role involves reviewing purchase orders, managing payment schedules, handling discrepancies, and maintaining compliance with company policies and accounting...

  • Accounting Specialist

    3 weeks ago

    Manila, Philippines Pacific Instyle Hospitality Corporation Full time

    Responsibilities Manage accounts payable and receivable Prepare financial statements and reports Reconcile bank statements and ledgers Assist with budget preparation and forecasts Ensure compliance with accounting policies and regulations Collaborate with auditors during financial reviews Provide support for tax preparation and filing Qualifications Job...

  • Customer Success Specialist

    3 weeks ago

    Manila, Philippines Roche Full time

    Customer Success Specialist (Account Specialist / Account Executive / Sales Specialist) - NCR Roche Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Customer Success Specialist (Account Specialist / Account Executive / Sales Specialist) - NCR role at Roche Customer Success Specialist (Account...

  • Accounting Specialist

    2 days ago

    Manila, National Capital Region, Philippines Firefly Electric & Lighting Corp. Full time ₱900,000 - ₱1,200,000 per year

    About the RoleLocation: Ermita, Manila (near SM City Manila)Role Type: Full-timeDepartment: Finance - Accounting SectionReporting to: Assistant Accounting ManagerWorkweek: 5-day work weekAs the Budget Specialist (Accounting Specialist - Budget), you are responsible for executing budget and forecast activities, analyzing and monitoring spending against the...

  • Accounts Payable Specialist

    2 weeks ago

    Manila, Philippines De La Salle University Full time

    Overview The Accounts Payable Specialist, in close collaboration with the Accounts Payable Senior Specialist, performs the accurate recording of disbursement transactions. Qualifications Graduate with a Bachelor’s degree in Accounting Minimum of 2 years of relevant professional experience Advanced skills in Microsoft Office Suite, especially Excel...