Urgent hiring healthcare representative
2 days ago
We are urgently looking for Call Center Agents to work in Bridgetowne, Quezon City
Earn up to 19k pay with 13th and 14th month pay
Job Responsibilities:
- Handle inbound/outbound calls from patients and providers.
- Provide accurate information on benefits, claims, and coverage.
- Verify member eligibility and process service requests.
- Maintain confidentiality and comply with data privacy regulations.
- Deliver empathetic, professional customer support.
- Document all interactions and escalate complex issues as needed.
- Meet performance targets for quality, efficiency, and customer satisfaction.
Why can we offer:
- 18k basic pay + 1k flex fund allowance
- 20% Night differential
- HMO coverage for employee upon Day 1 and HMO dependent upon certification
- Life and Accident Insurance
- Annual increase based on performance
- 13 and 14th month Pay
Qualifications:
- College Graduate with or without experience
- Or completed 2 years in College with 6months customer service related experience/work experience
- Above Average English communication skills
- Good interpersonal skills
- Analytical and problem solving skills
- Good comprehension skills
- Basic knowledge with MS Office
- Willing to work on weekends and holidays
Apply now and don't miss the opportunity to have an amazing BPO experience
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