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Customer Service Agent

4 months ago

Manila, Philippines Neksjob Full time

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.RESPONSIBILITIES:Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a friendly, confident, and informed mannerWHAT ARE WE LOOKING FOR?High School Graduate (old curriculum) or Senior High School Graduate With 1 year Customer Service Experience Have Excellent communication skills Willing to work on siteWhy pick us?Paid training Competitive salary plus allowances Monthly performance incentives Career development and advancement opportunities