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Customer Service Representative
2 months ago
Roles and Responsibilities
Interact with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns. Typically handles straightforward problems/issues and refers more complex issues to senior staff. Provide excellent customer service by focusing on providing a great experience. Minimum QualificationsWith at least one (1) year international BPO experience Completed 2 years in collegeAmenable to work onsite:One E-com, Mall of Asia Complex, Pasay CityWhat We OfferCompetitive Compensation Package with Retention Program Incentives, Performance IncentivesIn-house trainingHMO on Day 1Dental coveragePersonal development programsMeal and other allowancesDon't miss out on this incredible opportunity to join our dynamic team Apply now
