Current jobs related to Customer Service Agent - Manila, National Capital Region - Satellite Office
-
Customer Service Agent
3 weeks ago
Manila, National Capital Region, Philippines IASA, Inc. Full timeCustomer Service Agent for Air France/KLM Royal Dutch Airline Assist European and American passengers with airline ticket concerns, working a shifting schedule with holiday duties. 2+ years of undergraduate studies Excellent English Communication Skills (B2 level) Customer-oriented Advantage: airline reservation system experience...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Work Services Full timeJob Title: CSR- Non Voice AccountThis is a full-time on-site role for a Call Center Agent - 90% Non Voice Account at Work Services in Quezon City. The Call Center Agent will be responsible for providing customer support, maintaining high levels of customer satisfaction, and demonstrating excellent interpersonal skills. Computer literacy is essential for this...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Work Services Full timeJob Title: CSR- Non Voice AccountThis is a full-time on-site role for a Call Center Agent - 90% Non Voice Account at Work Services in Quezon City. The Call Center Agent will be responsible for providing customer support, maintaining high levels of customer satisfaction, and demonstrating excellent interpersonal skills. Computer literacy is essential for this...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Work Services Full timeJob Title: CSR - Non Voice AccountThis is a full-time on-site role for a Call Center Agent - 90% Non Voice Account at Work Services in Quezon City. The Call Center Agent will be responsible for providing customer support, maintaining high levels of customer satisfaction, and demonstrating excellent interpersonal skills. Computer literacy is essential for...
-
Real Estate Transaction Coordinator
3 weeks ago
Manila, National Capital Region, Philippines HYPR Service Full timeAbout HYPR ServiceHYPR Service is a premier recruitment agency dedicated to connecting exceptional talent with outstanding opportunities in the United States. We specialize in identifying and placing top-tier professionals across various industries, ensuring our clients receive the best candidates to meet their business needs.Job Title: Real Estate...
-
Real Estate Transaction Coordinator
3 weeks ago
Manila, National Capital Region, Philippines HYPR Service Full timeAbout HYPR ServiceHYPR Service is a premier recruitment agency dedicated to connecting exceptional talent with outstanding opportunities in the United States. We specialize in identifying and placing top-tier professionals across various industries, ensuring our clients receive the best candidates to meet their business needs.Job Title: Real Estate...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeCustomer Service Representative Job Summary: Deliver exceptional customer experiences and resolve issues efficiently in a fast-paced environment.Key Responsibilities:Interact with customers to provide product and service information over the phoneCreate, manage, and drive closure on service requestsSolve problems, communicate, and handle complex issues...
-
Customer Service Representative
2 weeks ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeProvide customer service over the phone, handle service requests, and resolve issues through coordination with internal departments. Focus on providing a great experience. Create, manage, and drive closure on service requests.Solve problems and communicate with customers to find resolution.Typically handle straightforward problems and refer complex issues to...
-
Customer Service Representative
2 months ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeRole Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...
-
Customer Service Associate
1 month ago
Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full timeFollow up customer callsRespond to customer's email inquiries in a timely mannerProcess orders, forms, and claimsProvide product and service information to customersManage and update customer databasesData processing and maintaining accurate Customer and Material Master DataManagement of B2B system updates and processing uploadsResearch required information...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines NeksJob Philippines Full timeKey ResponsibilitiesAs a Call Center Agent, you will be responsible for:Providing exceptional customer service by answering product and service questions in a timely and professional manner.Suggesting relevant information about other products and services to enhance customer experience.Opening customer accounts by accurately recording account...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Addmore Outsourcing Inc. Full timeLive Chat Agent Job DescriptionWe are seeking a highly skilled and customer-focused Live Chat Agent to join our online support team at Addmore Outsourcing Inc. The ideal candidate will provide exceptional support to our customers through live chat and email, ensuring a seamless and positive experience.Key Responsibilities:Customer Support: Respond to...
-
Customer Service Officer
2 weeks ago
Manila, National Capital Region, Philippines AIA Philippines Full timeWe believe in empowering every one of our people to find their better - in the work they do, the career they build, the life they live and the difference they make, to support even more people to live Healthier, Longer, Better Lives.Key responsibilities include:Providing product and service information to customers and agentsIdentifying upselling...
-
Customer Service Agent
2 weeks ago
Manila, National Capital Region, Philippines Unicity Network Philippines, Inc Full timeDeliver exceptional customer service to Philippine account holders, respond promptly to inquiries, guide customers through order taking and troubleshooting, and review client accounts.The ideal candidate has 1+ years of client support experience, strong English communication skills, basic computer skills, and a willingness to work on-site and extended...
-
Customer Service Representatives
3 weeks ago
Manila, National Capital Region, Philippines Loop Contact Solutions Full timeJob DescriptionWe are seeking a highly skilled and experienced Call Center Sales Agent to join our team at Loop Contact Solutions.Key Responsibilities:Handle international accounts with excellent English communication skillsWork onsite in Makati, PhilippinesStart immediately once hiredRequirements:At least 6 months of relevant call center experienceExcellent...
-
Customer Service Agent
3 weeks ago
Manila, National Capital Region, Philippines Unicity Network Philippines, Inc Full timeWe are seeking a customer service professional to deliver exceptional experiences to account holders in the Philippine Market.Responsibilities:Daily Activities:Deliver exceptional customer service experiences to account holdersRespond promptly to clients' inquiries via calls, emails, or walk-insGuide customers through order taking, troubleshooting, and...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Valeros Business Company Full timeJob Opportunity at Work ServicesWe are seeking a highly skilled and motivated individual to join our team as a Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients.Requirements:High school graduate with a minimum of 6 months BPO experienceOpen to fresh graduates and career...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Philippines Full timeJob OpportunityWe're seeking motivated individuals to fill our Call Center Agent roles in Makati. As a key member of our team, you'll provide exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone and other communication channelsResolve customer complaints and concerns in a...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Valeros Business Company Full timeJob Opportunity at Valeros Business CompanyWe are seeking a highly skilled and motivated individual to join our team as a Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients.Requirements:High school graduate with a minimum of 6 months BPO experienceOpen to fresh graduates...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines NEKSJOB Full timeJob Title: Call Center AgentAs a Call Center Agent at NEKSJOB, you will be the primary brand advocate for the accounts you will be assigned to. Your role will involve delivering exceptional support to customers and clients of top brands.Key Responsibilities:Provide outstanding support to customers and clientsDeliver excellent communication skillsAvailable to...
Customer Service Agent
3 months ago
CUSTOMER SERVICE REPRESENTATIVE
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.
WHAT IS A CUSTOMER SERVICE REPRESENTATIVE?
Our awesome client, a leading company based in AU is looking for Customer Service Support professionals to be part of their team.
We are looking for Customer Service Support professionals who can help us take our member experience to a new level
As part of our Customer Support team, the Customer Support Consultant will ensure the needs of the customer are actively identified to provide them with the best possible outcome. This position is responsible for taking overall ownership of customers' enquiries relating to deliveries, warranties, non-warranties, service call-outs and other general enquiries. From first touch through to resolution across voice and digital channels, the Customer Support Consultant's mission is to deliver exceptional customer support, guiding customers through the entire lifecycle while resolving any issues that arise on this journey.
Required Skills and Qualifications
CORE RESPONSIBILITIES
Deliver professional and empathetic customer supportAnswer customer enquiries within a timely and accurate mannerUnderstand client's needs, build rapport, and foster a positive customer relationshipCommunicating issues to various departmentsCreate and manage customer orders, service call outs and warranty claimsInform and educate customers on our products and servicesProvide thorough solutions to customer issuesCapture and process customer interaction informationSet clear time frames and expectations on when responses will be received & followed upAttend training, maintaining up to date and relevant knowledge on products, services, and policiesProvide a wide range of support to other team members and departmentsAd-hoc duties as manager requiresAbout you:3 years of Customer Service experience.Escalations experience and ticketing experience is a must.Must be flexible with work days and work hoursCreate and manage customer orders call, chat, and email.Purely customer centric, must be able to help the customers and make a decision.