Business to Business Coordinator

2 weeks ago


Pasig, National Capital Region, Philippines Wishcraft Creatives Full time

Scope of Work:1.Providing support to EPP Business Development Manager by assisting in pre and post-sale customer inquiries, onboarding requirements, preparing quotes and pricing (as approved and aligned with Sales BD), and ensures timely communication withprospects and existing partners (consistent follow through & maintain contact with prospects)2. Be a central point of contact within the quotation function and provide regular SMB-related updates to internal Sales team*Communicate and align with Sales BD in all pricing quotations and product-related concerns*Ensures all quotations are accurate and well-received by the partner or client*Able to handle incoming inquiries or concerns from the customer and work within response time SLA (quick reactionsand timely responses for a positive customer experience)*Assist in overall SMB customer journey until delivery3. Receive clients' requests or inquiries and ensure timely follow ups while maintaining accurate records of all conversationsand transactionsSkills and Experience:-Self-motivated and assertive team-player-Ability to provide administrative support for online sales group-Ability to negotiate with clients, establish rapport, present information and respond to questions/inquiriesQualifications : -Graduate of any course related to Advertising / Marketing / AB Mass Communication-1-2yrs of experience as B2B Coordinator-Have good communication skills written and oral.-Have experience in doing client presentations.-Proficient in communicating in English.-Has good interpersonal skills as role will require coordination internally within the client-Have experience doing telemarketing or has worked in BPO handling sales and/or customer service.-Adept in using ms office applications - ms word, excel and powerpoint-Must have pleasing, friendly and cheerful personality



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