Front Desk Associate

2 months ago

Naga, Philippines VILLA ROSITA HOTEL Full time

1.Welcome and greet visitors in a friendly and professional manner.2.Respond to general inquiries via phone/email, and promptly relay to the appropriate personnel.3.Register and accommodate guest/s and assist in room check-in/out.4.Prepare and update documents, reports (data entry and filing) and presentations when needed. 5.Address customer concerns, complaints, and requests in a professional and timely manner.6.Ensure a high level of customer satisfaction by going above and beyond to assist guests.7.Collaborate with various departments to ensure smooth operations and effective communication.8.Perform proper credit, cash handling policies and procedures as well as endorsement on cash (total sales), rooms (occupied/available) before work duty ends.9.Read endorsement logbook, daily bulletin board and attached signature or initials for reading confirmation.10.Perform other tasks as assigned.

  • Front Desk Associate

    1 month ago

    Naga, Bicol, Philippines VILLA ROSITA HOTEL Full time

    Welcome to Villa Rosita Hotel, where we strive to provide exceptional service to our guests. As a Front Desk Associate, you will be the first point of contact for our visitors, and your friendly and professional demeanor will set the tone for their stay. Responsibilities: * Greet and welcome guests in a warm and inviting manner * Respond to inquiries and...

  • Front Desk Team Member

    6 hours ago

    Naga, Bicol, Philippines VILLA ROSITA HOTEL Full time

    At VILLA ROSITA HOTEL, we are committed to providing exceptional service to our guests. We are seeking a highly motivated and customer-focused Front Desk Associate to join our team.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. They will be responsible for...

  • Front Desk Associate

    2 months ago

    Naga, Philippines VILLA ROSITA HOTEL Full time

    1.Welcome and greet visitors in a friendly and professional manner. 2.Respond to general inquiries via phone/email, and promptly relay to the appropriate personnel. 3.Register and accommodate guest/s and assist in room check-in/out. 4.Prepare and update documents, reports (data entry and filing) and presentations when needed. 5.Address customer...

  • Front Desk Associate

    2 months ago

    Naga, Philippines VILLA ROSITA HOTEL Full time

    1.Welcome and greet visitors in a friendly and professional manner. 2.Respond to general inquiries via phone/email, and promptly relay to the appropriate personnel. 3.Register and accommodate guest/s and assist in room check-in/out. 4.Prepare and update documents, reports (data entry and filing) and presentations when needed. 5.Address customer...

  • Customer Service Coordinator

    2 weeks ago

    Naga, Bicol, Philippines VILLA ROSITA HOTEL Full time

    Job Summary:Villa Rosita Hotel is seeking a highly skilled and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining a high level of accuracy in all aspects of your...