Front Desk Associate

1 month ago

Naga, Bicol, Philippines VILLA ROSITA HOTEL Full time

Welcome to Villa Rosita Hotel, where we strive to provide exceptional service to our guests. As a Front Desk Associate, you will be the first point of contact for our visitors, and your friendly and professional demeanor will set the tone for their stay.

Responsibilities:

* Greet and welcome guests in a warm and inviting manner
* Respond to inquiries and provide information on hotel services and amenities
* Register and accommodate guests, ensuring a smooth check-in and check-out process
* Prepare and update documents, reports, and presentations as needed
* Address customer concerns and complaints in a professional and timely manner
* Collaborate with other departments to ensure seamless operations and effective communication
* Perform credit and cash handling procedures, ensuring accuracy and attention to detail

If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

  • Customer Service Coordinator

    2 weeks ago

    Naga, Bicol, Philippines VILLA ROSITA HOTEL Full time

    Job Summary:Villa Rosita Hotel is seeking a highly skilled and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining a high level of accuracy in all aspects of your...

  • Front Desk Associate

    2 months ago

    Naga, Philippines VILLA ROSITA HOTEL Full time

    1.Welcome and greet visitors in a friendly and professional manner. 2.Respond to general inquiries via phone/email, and promptly relay to the appropriate personnel. 3.Register and accommodate guest/s and assist in room check-in/out. 4.Prepare and update documents, reports (data entry and filing) and presentations when needed. 5.Address customer...

  • Front Desk Associate

    2 months ago

    Naga, Philippines VILLA ROSITA HOTEL Full time

    1.Welcome and greet visitors in a friendly and professional manner.2.Respond to general inquiries via phone/email, and promptly relay to the appropriate personnel.3.Register and accommodate guest/s and assist in room check-in/out.4.Prepare and update documents, reports (data entry and filing) and presentations when needed. 5.Address customer concerns,...

  • Front Desk Associate

    2 months ago

    Naga, Philippines VILLA ROSITA HOTEL Full time

    1.Welcome and greet visitors in a friendly and professional manner. 2.Respond to general inquiries via phone/email, and promptly relay to the appropriate personnel. 3.Register and accommodate guest/s and assist in room check-in/out. 4.Prepare and update documents, reports (data entry and filing) and presentations when needed. 5.Address customer...