No BPO Experience

3 days ago

Cebu City, Philippines Metacom Full time

MASS HIRING: Call Center Agents for Food Delivery Account at Cebu IT Park
Earn up to 18K Monthly | No BPO experience are welcome to apply | HMO on day 1

Are you ready to start a rewarding career in the BPO industry? We’re looking for motivated individuals to join our growing team across Cebu sites

Job Responsibilities:
* Provide exceptional customer service with professionalism and patience.
* Address inquiries, concerns, and requests by delivering accurate and helpful information.
* Ensure customer satisfaction by maintaining a polite, empathetic, and professional tone.
* Assist customers with placing, modifying, or canceling food orders.
* Communicate with restaurant partners regarding order status, preparation delays, or item availability.
* Document customer interactions, call details, and necessary follow-ups.
* Comply with company policies, procedures, and industry regulations.
* Uphold company standards and ensure all communications meet quality guidelines.
* Escalate unresolved cases to higher support levels or specialized departments when necessary.

Why Join Us?
* Competitive Salary: Earn up to ₱18,500 monthly
* Flexible Shifts: Day, night, and graveyard options available
* Account Options: Voice and Non-Voice roles
* Opportunities: Local and International accounts
* HMO on day 1
* Insurance upon regularization (with inclusion of common law partners)
* Insurance Coverage Starting Day 1
* Rice Allowance, Paid Leaves, Holiday and OT Pay
* Government Mandated Benefits
* 13th Month Pay

URGENT HIRING
Apply today and kickstart your BPO career — no experience needed
Don’t miss this opportunity to get hired right away

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