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BPO Communications Trainer
4 weeks ago
Work Setup: Hybrid (Onsite during training period) | Cebu
Start Date: ASAP
Nature Of The Account: Talent Skilling
Type of Support: Support
Shift: 2PM to 11PM
Qualifications:
Bachelor's Degree
With at least 1 year of experience as a trainer (any field).
Open to processing trainers, even if they come from non-BPO industries.
Excellent English communication skills.
Responsibilities:
Needs Assessment: Evaluating the current communication abilities of individuals or teams to identify areas for improvement.
Curriculum Development: Designing and developing training materials, workshops, lesson plans, and resources tailored to specific communication needs.
Training Delivery: Facilitating workshops, classes, and seminars to teach effective communication strategies, including public speaking, interpersonal skills, professional development, and interview preparation.
Feedback and Coaching: Providing constructive criticism and coaching to trainees during sessions to help them improve their verbal, written, and listening skills, as well as body language.
