IT Support L3
2 days ago
-Provide L2-L3 support for critical applications, ensuring their stability and performance.-Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary-Handle incidents, perform root cause analysis, and ensure effective resolution of problems.-Participate in change and release management processes, ensuring minimal disruption to business operations.-Utilize monitoring tools like Dynatrace to proactively identify and resolve potential system issues.-Create and maintain reports on application and system performance.- 3-6 relevant experience •Unix, SQL, Dynatrace•Application Support Experience•Behavior, Comprehension, Articulation and communication skills are very important•Understands separation of duties between L1, L2 and L3•Understands incident, problem, change, request management•Open to learning mainframe•Basics of java, APIs, how services talk to each other•ControlM, batch jobs"
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IT Support L3
2 days ago
MANILA, Philippines Hunter's Hub Incorporated Full time-Provide L2-L3 support for critical applications, ensuring their stability and performance. -Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary -Handle incidents, perform root cause analysis, and ensure effective resolution of problems. -Participate in change and release management processes,...
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IT Support L3
13 hours ago
MANILA, Philippines Hunter's Hub Incorporated Full time-Provide L2-L3 support for critical applications, ensuring their stability and performance. -Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary -Handle incidents, perform root cause analysis, and ensure effective resolution of problems. -Participate in change and release management processes,...
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IT Support
2 days ago
Manila, Philippines Hunter's Hub Inc. Full timeFunctions: (Generic JD only): -Provide L2-L3 support for critical applications, ensuring their stability and performance. -Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary -Handle incidents, perform root cause analysis, and ensure effective resolution of problems. -Participate in change and release...
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IT Support
2 days ago
Manila, Philippines Hunter's Hub Inc. Full timeFunctions:(Generic JD only):-Provide L2-L3 support for critical applications, ensuring their stability and performance.-Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary-Handle incidents, perform root cause analysis, and ensure effective resolution of problems.-Participate in change and release...
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IT Support
13 hours ago
Manila, Philippines Hunter's Hub Inc. Full timeFunctions: (Generic JD only): -Provide L2-L3 support for critical applications, ensuring their stability and performance. -Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary -Handle incidents, perform root cause analysis, and ensure effective resolution of problems. -Participate in change and release...
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IT support
2 days ago
Manila, Philippines Hunters Hub Inc Full timeJob Description -Provide L2-L3 support for critical applications, ensuring their stability and performance. -Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary -Handle incidents, perform root cause analysis, and ensure effective resolution of problems. -Participate in change and release...
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IT support
2 days ago
Manila, Philippines Hunters Hub Inc Full timeJob Description-Provide L2-L3 support for critical applications, ensuring their stability and performance.-Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary-Handle incidents, perform root cause analysis, and ensure effective resolution of problems.-Participate in change and release management...
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IT support
13 hours ago
Manila, Philippines Hunters Hub Inc Full timeJob Description -Provide L2-L3 support for critical applications, ensuring their stability and performance. -Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary -Handle incidents, perform root cause analysis, and ensure effective resolution of problems. -Participate in change and release...
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IT Support
2 days ago
Manila, Philippines Ekkremis SOlutions Inc. Full timeQualifications The profile required is support work, L2-L3 work and support. We don’t need development but automation and transformation exp would be good. •Unix, SQL, Dynatrace •Application Support Experience •Behavior, Comprehension, Articulation and communication skills are very important •Understands separation of duties between L1, L2 and...
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IT Support
1 day ago
Manila, Philippines Ekkremis SOlutions Inc. Full timeQualificationsThe profile required is support work, L2-L3 work and support. We don’t need development but automation and transformation exp would be good. •Unix, SQL, Dynatrace•Application Support Experience•Behavior, Comprehension, Articulation and communication skills are very important•Understands separation of duties between L1, L2 and...
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IT Support
13 hours ago
Manila, Philippines Ekkremis SOlutions Inc. Full timeQualifications The profile required is support work, L2-L3 work and support. We don’t need development but automation and transformation exp would be good. •Unix, SQL, Dynatrace •Application Support Experience •Behavior, Comprehension, Articulation and communication skills are very important •Understands separation of duties between L1, L2 and...
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IT Support Staff
20 hours ago
Manila, Philippines Hunter's Hub Inc Full timeQualifications The profile required is support work, L2-L3 work and support. We don’t need development but automation and transformation experience would be good. •3 - 6 years of working experience •Unix, SQL, Dynatrace •Application Support Experience •Behavior, Comprehension, Articulation and communication skills are very...
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IT Support Staff
11 hours ago
Manila, Philippines Hunter's Hub Inc Full timeQualificationsThe profile required is support work, L2-L3 work and support.We don’t need development but automation and transformation experience would be good.•3 - 6 years of working experience•Unix, SQL, Dynatrace•Application Support Experience•Behavior, Comprehension, Articulation and communication skills are very important•Understands...
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IT Support Staff
6 hours ago
Manila, Philippines Hunter's Hub Inc Full timeQualifications The profile required is support work, L2-L3 work and support. We don’t need development but automation and transformation experience would be good. •3 - 6 years of working experience •Unix, SQL, Dynatrace •Application Support Experience •Behavior, Comprehension, Articulation and communication skills are very...
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Technical Support Professional
2 days ago
Manila, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob SummaryHunter's Hub Inc. is looking for an experienced IT Support Specialist to provide top-notch technical assistance to our clients.The ideal candidate will have 3-6 years of relevant experience in IT support, with a strong background in Unix, SQL, and Dynatrace.Responsibilities include:Delivering L2-L3 support for critical applicationsTroubleshooting...
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IT Support Staff
3 days ago
Manila, Philippines Hunters hub Incorporated Full time-Bachelor's degree in information technology or any related courses -Experience at least 3 years with the same role -Expose in Unix, SQL, Dynatrace -Provide L2-L3 support for critical applications, ensuring their stability and performance. -Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary -Handle...
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IT Support Staff
2 days ago
Manila, Philippines Hunters hub Incorporated Full time-Bachelor's degree in information technology or any related courses-Experience at least 3 years with the same role -Expose in Unix, SQL, Dynatrace-Provide L2-L3 support for critical applications, ensuring their stability and performance.-Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary-Handle...
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IT Support Staff
13 hours ago
Manila, Philippines Hunters hub Incorporated Full time-Bachelor's degree in information technology or any related courses -Experience at least 3 years with the same role -Expose in Unix, SQL, Dynatrace -Provide L2-L3 support for critical applications, ensuring their stability and performance. -Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary -Handle...
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Level 2-3 Application Support Engineer
22 hours ago
Manila, National Capital Region, Philippines Hunters Hub Inc Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Hunters Hub Inc. As a key member of our IT infrastructure services team, you will be responsible for providing level 2-3 application support to our critical applications.The successful candidate will have a strong background in Unix, SQL, and Dynatrace, with experience in...
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Technical Support Specialist
11 hours ago
Manila, National Capital Region, Philippines Hunter's Hub Inc Full timeJob Description:As a Technical Support Specialist at Hunter's Hub Inc, you will be responsible for providing high-quality support to our critical applications. Your primary goal is to ensure the stability and performance of these applications.Key Responsibilities:Troubleshoot and resolve complex technical issues within service level agreements.Escalate...