Customer Service Representative
2 months ago
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:-Manage large amounts of incoming phone calls-Generate sales leads-Identify and assess customers’ needs to achieve satisfaction-Build sustainable relationships and trust with customer accounts through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Meet personal/customer service team sales targets and call handling quotas-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution-Keep records of customer interactions, process customer accounts and file documents-Follow communication procedures, guidelines and policies-Take the extra mile to engage customers
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeCustomer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at TOPSERVE SERVICE SOLUTIONS, INC.Key Responsibilities:Provide exceptional customer service via phone, email, and chatRespond to customer inquiries and resolve issues in a timely and professional mannerWork collaboratively with...
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Customer Service Representative
2 weeks ago
Paranaque City, Calabarzon, Philippines Topserve Service Solutions Inc. Full timeA. Job Summary We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise. B. Key Responsibilities: * Respond promptly to customer inquiries and...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Steer Minds Solutions Full timeCustomer Service RepresentativeSteer Minds Solutions is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Available Accounts:Video Tech – up to $27,000Streaming...
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Customer Service Representative
1 week ago
Quezon City, Philippines Lexie Staffing & Business Consulting Full timeThis is a full-time on-site role for a Senior Customer Service Representative at our Business partners. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
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Customer Service Representative
7 days ago
Quezon City, Philippines Lexie Staffing & Business Consulting Full timeThis is a full-time on-site role for a Senior Customer Service Representative at our Business partners. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
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Customer Service Representative
1 week ago
Quezon City, Philippines Lexie Staffing & Business Consulting Full timeThis is a full-time on-site role for a Senior Customer Service Representative at our Business partners. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at TOPSERVE SERVICE SOLUTIONS, INC. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Key ResponsibilitiesReceive and respond to customer...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Sapient Global Services Full timeCustomer Service Representative Job Description **About the Role** We are seeking a highly skilled and motivated Customer Service Representative to join our team at Sapient Global Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities** * Provide...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Metacom. As a Customer Service Representative, you will be responsible for providing top-notch customer service to clients in the insurance industry.Key Responsibilities:Provide exceptional customer service to clients in the...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeJob Title: Customer Service SpecialistAt TOPSERVE SERVICE SOLUTIONS, INC, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team.Key Responsibilities:Receive and respond to customer inquiries and concerns via phone, email, or chat.Assist and resolve customer issues in a timely and professional manner.Encode and...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeJob Title: Customer Service Representative About the Role: We are seeking a highly skilled and motivated Customer Service Representative to join our team at Lexie Staffing and Business Consulting. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines neksjob Full timeCustomer Service Representative Job Description At neksjob, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and concerns in a professional and courteous manner. Responsibilities: * Respond to customer inquiries and resolve issues...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Full timeJob Title: Customer Service Representative About the Role: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Neksjob. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeCustomer Service Representative Job Description **About the Role** We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeCustomer Service Representative Job Description at Metacom **About the Role** We are seeking a highly skilled Customer Service Representative to join our team at Metacom. As a Customer Service Representative, you will be responsible for providing top-notch customer service via voice and chat channels. **Key Responsibilities** * Resolve customer inquiries...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle customer inquiries and process orders efficiently.Key Responsibilities:Handle customer inquiries via phone,...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeCustomer Service Representative Job Description **About the Role** We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neks Job Philippines. As a Customer Service Representative, you will be responsible for handling large volumes of customer calls and providing exceptional support to ensure customer...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Aspire Global Solutions Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Aspire Global Solutions Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers with inquiries and provide...