Customer Service Representative
2 months ago
The Customer Service Representative will interact with customers via phone, email, chat, or other communication platforms to provide information, resolve complaints, and address any concerns related to the company’s products or services. The role requires excellent communication skills, problem-solving abilities, and a customer-first attitude to ensure client satisfaction.Key Responsibilities:•Respond promptly to customer inquiries through various communication channels (phone, email, chat, etc.).•Resolve customer issues efficiently by providing accurate information, troubleshooting problems, and guiding them through processes.•Maintain a high level of professionalism and ensure positive customer interactions.•Escalate unresolved issues to the appropriate teams or supervisors as necessary.•Follow up with customers to ensure that their issues are resolved.•Maintain detailed and accurate records of customer interactions in the CRM system.•Provide product and service information to customers, including updates, promotions, and general inquiries.•Achieve performance metrics such as call handling time, customer satisfaction scores, and first-call resolution rates.•Stay up-to-date with company policies, products, services, and system updates.•Handle a high volume of inbound or outbound calls efficiently and professionally.Qualifications:•High school diploma / Senior High school Graduate / College Undergraduate / College Graduate•Proven customer service experience, preferably in a BPO setting.•Strong communication skills, both verbal and written.•Ability to multitask, prioritize, and manage time effectively.•Familiarity with CRM systems and customer service software is a plus.•Ability to handle stressful situations calmly and professionally.•Excellent problem-solving and active listening skills.•Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeCustomer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at TOPSERVE SERVICE SOLUTIONS, INC.Key Responsibilities:Provide exceptional customer service via phone, email, and chatRespond to customer inquiries and resolve issues in a timely and professional mannerWork collaboratively with...
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Customer Service Representative
2 weeks ago
Paranaque City, Calabarzon, Philippines Topserve Service Solutions Inc. Full timeA. Job Summary We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise. B. Key Responsibilities: * Respond promptly to customer inquiries and...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Steer Minds Solutions Full timeCustomer Service RepresentativeSteer Minds Solutions is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Available Accounts:Video Tech – up to $27,000Streaming...
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Customer Service Representative
1 week ago
Quezon City, Philippines Lexie Staffing & Business Consulting Full timeThis is a full-time on-site role for a Senior Customer Service Representative at our Business partners. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
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Customer Service Representative
7 days ago
Quezon City, Philippines Lexie Staffing & Business Consulting Full timeThis is a full-time on-site role for a Senior Customer Service Representative at our Business partners. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
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Customer Service Representative
1 week ago
Quezon City, Philippines Lexie Staffing & Business Consulting Full timeThis is a full-time on-site role for a Senior Customer Service Representative at our Business partners. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at TOPSERVE SERVICE SOLUTIONS, INC. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Key ResponsibilitiesReceive and respond to customer...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Sapient Global Services Full timeCustomer Service Representative Job Description **About the Role** We are seeking a highly skilled and motivated Customer Service Representative to join our team at Sapient Global Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities** * Provide...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Metacom. As a Customer Service Representative, you will be responsible for providing top-notch customer service to clients in the insurance industry.Key Responsibilities:Provide exceptional customer service to clients in the...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeJob Title: Customer Service SpecialistAt TOPSERVE SERVICE SOLUTIONS, INC, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team.Key Responsibilities:Receive and respond to customer inquiries and concerns via phone, email, or chat.Assist and resolve customer issues in a timely and professional manner.Encode and...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeJob Title: Customer Service Representative About the Role: We are seeking a highly skilled and motivated Customer Service Representative to join our team at Lexie Staffing and Business Consulting. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines neksjob Full timeCustomer Service Representative Job Description At neksjob, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and concerns in a professional and courteous manner. Responsibilities: * Respond to customer inquiries and resolve issues...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Full timeJob Title: Customer Service Representative About the Role: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Neksjob. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeCustomer Service Representative Job Description **About the Role** We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeCustomer Service Representative Job Description at Metacom **About the Role** We are seeking a highly skilled Customer Service Representative to join our team at Metacom. As a Customer Service Representative, you will be responsible for providing top-notch customer service via voice and chat channels. **Key Responsibilities** * Resolve customer inquiries...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle customer inquiries and process orders efficiently.Key Responsibilities:Handle customer inquiries via phone,...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeCustomer Service Representative Job Description **About the Role** We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neks Job Philippines. As a Customer Service Representative, you will be responsible for handling large volumes of customer calls and providing exceptional support to ensure customer...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Aspire Global Solutions Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Aspire Global Solutions Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers with inquiries and provide...
