Senior Operations Manager- 4 to 10 years of BPO experience

Job OpportunityWe're seeking an experienced Senior Operations Manager to lead a healthcare account in a business process outsourcing (BPO) environment. The ideal candidate will oversee day-to-day operations, ensure team efficiency, and maintain client expectations.Key Responsibilities:Oversee the daily management of the healthcare accountLead and mentor a...

Job Responsibilities: Plan, monitor, and manage the daily activities and operations of the revenue departments (recruitment, sourcing, and staff leasing) in Cebu and all P&L-impacting activities by gathering, analyzing, interpreting, and achieving KPI targets and performance of each team. Work closely with the Cebu and US department managers/leaders to...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Job SummaryWe are looking for a results-driven Operations Manager to oversee daily operations in our BPO team. This role is responsible for managing performance, ensuring service level targets are met, and driving process improvements. The ideal candidate has strong leadership skills, a solid background in BPO operations, and a passion for team development...

About the job: Assistant Manager - Retail (Cebu) | OnsiteNature Of the Account: RetailStart Date: 12-SepType of Support: VoiceWork Arrangement: 100% Onsite (Cebu)ShiftSchedule | Rest Days:24x7Educational Requirement: 2nd year completed / College GraduateWork Experience:4 to 6 years experience as a Team Lead in any voice LOBs (preferably in the retail...

Technical Support Representative Earn 16kAccepts College Graduates without BPO experienceQualifications:- 2nd year college undergrad (No back subjects)- No Experience needed- HS/SHS Graduates with or without 6 months BPO experience -Willing to work on holidays- Good Communication Skills- Can start ASAP- Can work under pressure- Amenable to work onsite (cebu)...

Job Summary:This role requires a multi-skilled leader with deep customer experience background to help evolve the customer care organization onsite in Bacolod City. The ideal candidate will be focused on setting and achieving targets, fostering a strong team environment across agents, and thinking strategically and analytically.Key Responsibilities:Lead...

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place. Why choose Manulife? Competitive Salary packages and performance bonuses Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners) Retirement savings benefit Rewarding culture that values...

Job OverviewThe 2025 Delivery Operations Manager role is responsible for overseeing the daily operations of a team, ensuring smooth delivery and exceptional customer experience.This senior-level position requires a strong leadership background, with experience in call center management, sales, and revenue growth.Responsibilities:Analyze client service level...

Operations Director ConsultantWe are seeking a seasoned Operations Director Consultant to join our team. As an experienced leader in operations, supply chain, logistics, distribution, or sales, you will oversee the daily activities of our branches, warehouse hubs, and supply chain.About This Role:Lead Nationwide Operations:Oversee the daily operations of our...