Customer Service Specialist

7 months ago


Pasig City, Philippines Gratitude Philippines Full time

Completed at least 1 year in college-Airline experience of at least 6 months-Required to have experience using GDS or reservations and ticketing tools. (Web-based tools or the website of the account is not considered).-Customer Service Experience of at least 1 year (including the 6 months Airline Experience in the count)-Channel Experience in Phone or Chat/Email. Multi-channel experience is preferred.-Strong analytical skills to identify the cause of problems & recommend solutions-Strong verbal and written English communication skills-Amenable to work in rotating shifts-Can work in Ortigas Center, Pasig CitySalary package up to 30k



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