
CSR Financial Account
4 days ago
We’re Hiring Bilingual Call Centre Customer Service Representative (Mandarin-English)
Pasig City, Metro Manila | Full-time Opportunity
EARN UP TO Php 75K
Are you fluent in Mandarin and English? Do you have a passion for helping people and providing top-notch support? Join Talent Outsourcing Channel Solutions and play a key role in supporting our financial services clients
What You’ll Do:
Handle inbound customer calls with professionalism and empathy
Provide accurate information and solutions on financial products and services
Document and track customer interactions
Collaborate with cross-functional teams for seamless support
Identify and escalate complex concerns
Continuously enhance your skills through training
What We’re Looking For:
Fluent in Mandarin & English (oral & written)
No CCE required, but BPO/financial service experience is an advantage
Excellent communication and problem-solving skills
Proficient with CRM tools & MS Office
Customer-focused, detail-oriented, and resilient under pressure
Why Join Us?
Competitive compensation package
Career growth opportunities
Supportive work environment
Be part of a dynamic and growing team
Apply now
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