CSR - Night shift - Online Ticketing Agent - Hotel Reservation Ac

1 week ago

Quezon City, National Capital Region, Philippines Sapien Global Careers Full time ₱500,000 - ₱1,000,000 per year

We are mass hiring for Call Center Agents - Hotel Reservation as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:


• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.


• Update and maintain accurate records of customer interactions, transactions, and order details in the system.


• Stay updated on company policies, procedures, and services to provide accurate information to customers


• Contribute to a positive and collaborative team environment.

Qualifications:


• 6 months of BPO experience required


• With good communication skills


• At least conversant in the English language


• Computer Literate


• Excellent problem-solving and decision-making abilities


• Ability to thrive in a fast-paced and dynamic environment

Our Awesome Benefits:


• Fix weekends Off


• Competitive Salary


• Monthly Commissions


• Pioneer, Non-voice, and Easy Accounts Available


• HMO with 2 FREE Dependents from Day 1


• Free Coffee and Biscuits at the office


• Paid leaves, OT & holiday pay


• Government-mandated benefits & 13th-month pay


• Fast-Track Career Growth for top performers


• Retirement/Life Insurance for Qualified Staff


• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply now and receive a quick response within a day

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