Customer Service/Operations Manager

COMPANY PROFILE: It is an IT company provides digital solutions creation and support. A wide range of services in the following categories are offered by this company, which began operations in 2009: digital marketing, customer experience, data & analytics, BPO & eCommerce, software engineering, and product architecture & design. When they first started,...

COMPANY PROFILE: It is an IT company provides digital solutions creation and support. A wide range of services in the following categories are offered by this company, which began operations in 2009: digital marketing, customer experience, data & analytics, BPO & eCommerce, software engineering, and product architecture & design. When they first started,...

Key Responsibilities:- Oversee daily operations of the company to ensure efficiency, quality, service, and cost-effective management of resources- Develop and implement operational strategies, policies, and procedures to enhance productivity and operational performance of the company- Collaborate with the management team to develop and execute the company's...

Job Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner. Supply individuals with details about the extent of their health...

Key Responsibilities: - Oversee daily operations of the company to ensure efficiency, quality, service, and cost-effective management of resources - Develop and implement operational strategies, policies, and procedures to enhance productivity and operational performance of the company - Collaborate with the management team to develop and execute the...

Key Responsibilities: - Oversee daily operations of the company to ensure efficiency, quality, service, and cost-effective management of resources - Develop and implement operational strategies, policies, and procedures to enhance productivity and operational performance of the company - Collaborate with the management team to develop and execute the...

Skills: Proven experience as Manager/Sr Manager or similar position. Experience with recruiting and performance evaluation processes. Familiarity with financial and customer service principles. Good math skills with the ability to create and analyze reports, spreadsheets Proficient user of MS Office (MS Excel in particular). Leadership and...

ABOUT YOU: • College level or short course/vocational diploma or equivalent • At least 1 year of relevant work experience in Customer Service or a similar field preferred. • Experience in E-Commerce, Logistics, or BPO is a plus. • Familiarity with CRM systems, SalesForce or Zendesk • Excellent written and verbal communication skills. • Excellent...

Job Description: The Assistant Manager of Customer Support plays a pivotal role in ensuring the seamless delivery of customer service within the sports betting industry. Their primary objective is to assist the Manager in overseeing and optimizing all aspects of customer support operations. This includes setting and maintaining high standards of service,...

Job Qualification: Computer Literate Medical Allied Course Graduate/ College Level With Technical Knowledge of Medical Terminologies Job Description: Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Supply individuals with details about the extent of their health...

ABOUT YOU: • College level or short course/vocational diploma or equivalent • At least 1 year of relevant work experience in Customer Service or a similar field preferred. • Experience in E-Commerce, Logistics, or BPO is a plus. • Familiarity with CRM systems, SalesForce or Zendesk • Excellent written and verbal communication skills. • Excellent...

Job Description: The Assistant Manager of Customer Support plays a pivotal role in ensuring the seamless delivery of customer service within the sports betting industry. Their primary objective is to assist the Manager in overseeing and optimizing all aspects of customer support operations. This includes setting and maintaining high standards of service,...

Job Qualification: Computer Literate Medical Allied Course Graduate/ College Level With Technical Knowledge of Medical Terminologies Job Description: Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Supply individuals with details about the extent of their health...

Duties and Responsibilities:➢ Received calls from expansion partners.➢ Assist and resolve all calls.➢ Encode all call data.➢ Encoding on accounting system➢ Handling customer service and/or complaints.Qualifications:➢ Must be college graduate (4-year course)➢ No experience needed.➢ Must be computer literate.➢ Have good communication...

Duties and Responsibilities: ➢ Received calls from expansion partners. ➢ Assist and resolve all calls. ➢ Encode all call data. ➢ Encoding on accounting system ➢ Handling customer service and/or complaints. Qualifications: ➢ Must be college graduate (4-year course) ➢ No experience needed. ➢ Must be computer literate. ➢ Have good...

Duties and Responsibilities: ➢ Received calls from expansion partners. ➢ Assist and resolve all calls. ➢ Encode all call data. ➢ Encoding on accounting system ➢ Handling customer service and/or complaints. Qualifications: ➢ Must be college graduate (4-year course) ➢ No experience needed. ➢ Must be computer literate. ➢ Have good...

Skills:  Proven experience as Manager/Sr Manager or similar position.  Experience with recruiting and performance evaluation processes.  Familiarity with financial and customer service principles.  Good math skills with the ability to create and analyze reports, spreadsheets  Proficient user of MS Office (MS Excel in particular). ...

ABOUT YOU:•College level or short course/vocational diploma or equivalent•At least 1 year of relevant work experience in Customer Service or a similar field preferred.•Experience in E-Commerce, Logistics, or BPO is a plus.•Familiarity with CRM systems, SalesForce or Zendesk•Excellent written and verbal communication skills.•Excellent customer...

Skills:  Proven experience as Manager/Sr Manager or similar position.  Experience with recruiting and performance evaluation processes.  Familiarity with financial and customer service principles.  Good math skills with the ability to create and analyze reports, spreadsheets  Proficient user of MS Office (MS Excel in particular). ...

• Attends to client inquiries by phone or thru email regarding new or existing products and services. • Receives customer requests by phone or thru email. • Analyzes customer requests and provides necessary information. • Ensures effective handling of customer complaints and requests. • Classifies and resolves customer complaints and requests. •...