Operations Manager

4 months ago


Pasig, Philippines CEPAT KREDIT FINANCING INC. Full time

Key Responsibilities:- Oversee daily operations of the company to ensure efficiency, quality, service, and cost-effective management of resources- Develop and implement operational strategies, policies, and procedures to enhance productivity and operational performance of the company- Collaborate with the management team to develop and execute the company's strategic plan- Identify opportunities for operational improvement and implement innovative solutions- Lead, mentor, and develop the operations team to achieve business objective- Foster culture of continuous improvement and high performance- Ensures compliance with local regulations, industry standards, and company policies- Identify and mitigate operational risks to safeguard the company's assets and reputation- Develop and manage the operational budget, ensuring cost efficiency and profitability- Monitor KPIs and provide regular performance update to the management team- Enhance customer experience by streamlining processes and improving service delivery- Address and resolve any operational issues impacting client satisfactionJob Competencies:- Proven track record of successfully managing and optimizing operations- Strong leadership and team management skills- Excellent analytical, problem-solving, and decision making abilities- In-dept knowledge of industry regulations and compliance requirements- Exceptional communication and interpersonal skills- Ability to thrive in fast-paced and dynamic environmentJob Specifications:- Bachelor's degree in Business administration, finance, or a related field; MBA or relevant degree is preferred- At least 8+ years of experience of operational management or in banking and financial services


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