Customer Service/Operations Manager
4 days ago
Position: Operations Manager
Company Industry: IT Company
Work Location: 2 in Antipolo site and 1 in Antel, Pasig
Work Schedule: Flexible
Salary: Php70,000 (negotiable)
Work Set Up: Work on Site
BENEFITS:
✨ Government Mandated Benefits
✨ 13th month pay
✨ HMO
✨ Sick leave credits
✨ Vacation leave credits
JOB REQUIREMENTS:
✨ Bachelor’s Degree Holder
✨ With 2-3 years’ work experience as Operations Manager
✨ With minimum of 8-10 years’ experience working in BPO Industries
✨ Amendable to work on site
✨ Can start as soon as possible
JOB RESPONSIBILITIES:
✨ Applies the Employee Handbook to direct reports
✨ Monitors client escalation and responds quickly to address concerns and issues
✨ Oversee multiple teams in the customer care, technical support, and e-commerce industries.
✨ Able to work with Work Force Manager/RTA to meet the scheduling needs of different accounts
✨ Holds regular client consultation sessions to discuss the account and performance
RECRUITMENT PROCESS: (FACE TO FACE)
✨ Initial Interview
✨ Final Interview
✨ Job Offer
Look for Ms. Yanna
-
Customer Service/Operations Manager
4 days ago
Pasig, Philippines J-K Network Services Full timeCOMPANY PROFILE: It is an IT company provides digital solutions creation and support. A wide range of services in the following categories are offered by this company, which began operations in 2009: digital marketing, customer experience, data & analytics, BPO & eCommerce, software engineering, and product architecture & design. When they first started,...
-
Customer Service Assistant
4 days ago
Pasig, Philippines SERVICE PARTNERS INC. Full timeA customer service assistant's job is to help customers with their needs, requests, or complaints about a company's products or services. Some responsibilities of a customer service assistant include:Responding to inquiries: Answering customer questions by phone, online, or in person Handling complaints: Investigating complaints, identifying the cause, and...
-
Customer Service/Operations Manager
4 days ago
Pasig City, Philippines J-K Network Services Full timeCOMPANY PROFILE: It is an IT company provides digital solutions creation and support. A wide range of services in the following categories are offered by this company, which began operations in 2009: digital marketing, customer experience, data & analytics, BPO & eCommerce, software engineering, and product architecture & design. When they first started,...
-
Customer Service Assistant
4 days ago
Pasig, Metro Manila, Philippines SERVICE PARTNERS INC. Full timeA customer service assistant's job is to help customers with their needs, requests, or complaints about a company's products or services. Some responsibilities of a customer service assistant include: Responding to inquiries: Answering customer questions by phone, online, or in person Handling complaints: Investigating complaints, identifying the cause,...
-
Customer Service Assistant
4 days ago
Pasig, Metro Manila, Philippines SERVICE PARTNERS INC. Full timeA customer service assistant's job is to help customers with their needs, requests, or complaints about a company's products or services. Some responsibilities of a customer service assistant include: Responding to inquiries: Answering customer questions by phone, online, or in person Handling complaints: Investigating complaints, identifying the cause,...
-
Customer Service Representative
4 days ago
Pasig, Philippines Service Partners Inc. Full timeA Call Service Representative handles customer inquiries, concerns, and complaints over the phone. Their role is to provide quick, clear, and effective solutions while ensuring a positive customer experience and following company standards.
-
Customer Service Representative
4 days ago
Ortigas Pasig, Philippines Service Partners Inc. Full timeA Call Service Representative handles customer inquiries, concerns, and complaints over the phone. Their role is to provide quick, clear, and effective solutions while ensuring a positive customer experience and following company standards.
-
Customer Service Representative
4 days ago
Ortigas Pasig, Philippines Service Partners Inc. Full timeA Call Service Representative handles customer inquiries, concerns, and complaints over the phone. Their role is to provide quick, clear, and effective solutions while ensuring a positive customer experience and following company standards.
-
Team Services Operations Manager
4 days ago
Pasig, Philippines Philippine Football Federation Full time· In close collaboration with FIFA counterparts oversee preparation of Team Services and Referee Services on LOC side · Preparing various Team Services and Referee Services operational concepts, SOPs, policies and procedures · Driving the cross-functional interaction with LOC FAs for Teams and Referee related operations and ensuring integration with FIFA...
-
Team Services Operations Manager
4 days ago
Pasig, Philippines Philippine Football Federation Full time· In close collaboration with FIFA counterparts oversee preparation of Team Services and Referee Services on LOC side · Preparing various Team Services and Referee Services operational concepts, SOPs, policies and procedures · Driving the cross-functional interaction with LOC FAs for Teams and Referee related operations and ensuring integration with FIFA...
-
Operations Manager
4 days ago
Pasig, Philippines Chef's Hut Bakery Corp (PANADERO | P DONUTS) Full timeWe are seeking an experienced Operations Manager to lead and oversee daily operations across our bakeshop branches in Luzon. This role ensures smooth operations, superior product quality, and excellent customer service while driving profitability and operational excellence. Basic Functions: Plan: Develop strategic plans for operational growth, staff...
-
Operations Manager
4 days ago
Pasig, Philippines Chef's Hut Bakery Corp (PANADERO | P DONUTS) Full timeWe are seeking an experienced Operations Manager to lead and oversee daily operations across our bakeshop branches in Luzon. This role ensures smooth operations, superior product quality, and excellent customer service while driving profitability and operational excellence. Basic Functions: Plan: Develop strategic plans for operational growth, staff...
-
Team Services Operations Manager
4 days ago
Pasig City, Philippines Philippine Football Federation Full time· In close collaboration with FIFA counterparts oversee preparation of Team Services and Referee Services on LOC side· Preparing various Team Services and Referee Services operational concepts, SOPs, policies and procedures· Driving the cross-functional interaction with LOC FAs for Teams and Referee related operations and ensuring integration with FIFA...
-
Operations Assistant Manager
4 days ago
Pasig, Philippines Neksjob Philippines Full timeGeneral Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume...
-
Operations Assistant Manager
4 days ago
Pasig, Philippines Neksjob Philippines Full timeGeneral Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume...
-
Customer Service Associate
4 days ago
Pasig, Philippines Topserve Service Solutions, Inc. Full timeJob Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner. Supply individuals with details about the extent of their health...
-
Senior Team Lead
20 hours ago
Pasig, National Capital Region, Philippines VCC Link Inc. Full timeAbout the RoleWe are looking for a Senior Team Lead - Customer Service to manage our customer-facing operations and ensure seamless delivery of services. The ideal candidate will have a strong background in operations management, team leadership, and customer service.Key AccountabilitiesLead a team of customer service representatives to achieve exceptional...
-
Operations Manager
4 days ago
Pasig City, Philippines Chef's Hut Bakery Corp (PANADERO | P DONUTS) Full timeWe are seeking an experienced Operations Manager to lead and oversee daily operations across our bakeshop branches in Luzon. This role ensures smooth operations, superior product quality, and excellent customer service while driving profitability and operational excellence.Basic Functions:Plan: Develop strategic plans for operational growth, staff schedules,...
-
Parking Operations Manager
1 week ago
Pasig, National Capital Region, Philippines PROFESSIONAL PARKING GROUP Full timeJob SummaryThe Operations Supervisor is a crucial role within the Professional Parking Group, directly reporting to the Operations Manager for the day-to-day operations of assigned car parks. This individual carries out responsibilities in various functional areas, including operational functions, sales and marketing support, business development support,...
-
Pasig, Philippines RecruiterPH Full timeSkills: Proven experience as Manager/Sr Manager or similar position. Experience with recruiting and performance evaluation processes. Familiarity with financial and customer service principles. Good math skills with the ability to create and analyze reports, spreadsheets Proficient user of MS Office (MS Excel in particular). ...