Customer Service

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at EXL Service Philippines, Inc. This role involves interacting with customers to provide information and assistance on our client's products and services.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely manner.Create and manage...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

**Job Overview**We are seeking a highly skilled Customer Service Team Lead to join our team at Canon Business Service Centre (PHL).The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and have experience in customer service.Main Responsibilities:Answer voice messages, make outbound calls and respond to...

About the RoleThis position requires an individual with strong analytical skills, attention to detail, and excellent communication abilities.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Maintain and modify existing reservations to ensure accuracy and efficiency.Utilize Sabre/Apollo GDS systems to...

Job OverviewWe're looking for an exceptional Client Engagement Representative to be part of our team at EXL Service Philippines, Inc. The ideal candidate will have excellent communication skills and the ability to handle customer inquiries efficiently.Main Responsibilities:Provide top-notch customer service by responding to inquiries and resolving issues...

Join Our Customer Excellence Team – Customer Service - Transport, Track & Trace SpecialistAre you a highly motivated customer service professional with a passion for logistics and transport coordination? Our client is expanding its Customer Excellence Team (CET), and we're looking for a Customer Service - Transport, Track & Trace Specialist to help deliver...

We are looking for a Hotel customer service to serve as our guests' first point of contact and manage all aspects of their accommodation.RESPONSIBILITIESPerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests, collecting necessary information (like...

BENEFITS :- Government mandated benefits- Salary Increase- HMO- Vacation Leave Credits- Sick Leave creditsJOB DETAILS :-Position: Dealing Operation Officer-Company Industry: BPO Company-Work Location: Makati-Work Schedule: Shifting Schedule-Salary: Php 25,000-30,000-Work Set Up: OnsiteJob Requirements:- Open for undergraduates-With at least 1 year customer...

Financial Account - Work on site- At least SHS Grad (if new curriculum) or 2nd yr CUG (complete 2nd sem or 2nd yr) or equivalent (if old curriculum)- 24 mos csr or cce or combine-Must be 21y y/o and above only; Must have original copy of NBI clearance- AM B2 32We are seeking a dedicated and personable Customer Service Representative to join our team. In this...

About Us We are a global company with a footprint in AU, NZ, USA, UK and the Philippines, providing offshore professional staffing solutions for small and medium-sized businesses across various industries, with a focus on Insurance, Home Loans, Financial Planning, Contact Centers, Banking, and Accounting. We seamlessly integrate offshore teams into...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Monroe Consulting Group Philippines, a premier executive recruitment firm, is representing a leading player in the logistics and freight forwarding industry. As part of its expansion in the Philippines, the company is actively seeking a Customer Service Manager with a strong background in logistics and freight forwarding operations. This role will be based...

At GearLaunch, we're looking for a highly accomplished and passionate leader to head our customer service department. As Head of Customer Service, you will be responsible for the strategic direction and operational excellence of our customer service team, ensuring exceptional experiences for our global customer base.This is a critical leadership role that...

The Spanish Language Customer Service Representative will be responsible for providing exceptional customer support to Spanish-speaking customers. This role requires fluency in both Spanish and English, strong communication skills, and the ability to address customer needs in a professional and timely manner. The representative will assist with inquiries,...

Company Overview:Hinduja Global Solutions is a leading provider of business process management and outsourcing services.As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences.Key Responsibilities:Handle inbound calls with proactive customer service techniques and troubleshooting procedures.Create an...

Job FunctionResponsible for maintaining appropriate service levels in all Customer Service areas and ensuring smooth/orderly customer traffic flow in Customer Service counters and Prestige Lounge.ResponsibilitiesManage customer interactionEnforce effectively the customer service procedures and policies of SM StoreMonitor Gift Delivery Service (GDS) Sales...

Job Summary • The Customer Service Department is responsible on assisting all members on processing orders, account related concerns and all queries involving their membership. • It is also the task of the Customer Service to coordinate, collaborate with other departments to ensure smooth flow of Customer Service transactions. To ensure as well the...

Head of Customer Service - Leading Global E-commerce Platform (Philippines)A leading US-based e-commerce platform, connecting buyers and sellers worldwide, seeks a highly accomplished and passionate Head of Customer Service in the Philippines. This is a critical leadership role, responsible for the strategic direction and operational excellence of our...

Job SummaryAt ACCPRO International, we are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to provide top-notch customer service in a fast-paced environment.The Customer Service Department is responsible for assisting members with...

The Spanish Language Customer Service Representative will be responsible for providing exceptional customer support to Spanish-speaking customers. This role requires fluency in both Spanish and English, strong communication skills, and the ability to address customer needs in a professional and timely manner. The representative will assist with inquiries,...