L2 Application Support Specialist
20 hours ago
SKILLS AND QUALIFICATIONS [Minimum of 3 years]• Strong expertise in incident management and problem resolution in a fast-paced environment.• Proficiency in Azure DevOps for ticket management, monitoring, and reporting.• Experienced in Salesforce CRM and its integrations is highly desirable.• Experience with API testing tools like Postman and log analysis tools.• Hands-on experience in database querying (SQL) for issue diagnosis and resolution.• Understanding of software development lifecycle (SDLC) and Agile methodologies.Technical Skills and Relevant Software [Minimum of 3 years]• Monitoring Tools: Dynatrace, New Relic, or similar application performance monitoring tools.• IT Service Management Tools: ServiceNow, Jira Service Desk, or equivalent.• Collaboration Tools: Microsoft Teams, Confluence, SharePoint.• Experience/Familiarity with cloud platforms such as Microsoft Azure or AWS.• Knowledge of scripting languages (e.g., PowerShell, Python) for automation is a plus.Qualifications:• Bachelor’s degree in Information Technology, Computer Science, or related field.• Minimum of 3 years of experience in application support or a similar role, preferably in the insurance or financial services industry.• ITIL certification (Foundation or higher) is a plus.• Experience with enterprise applications and their support frameworks. (NON-Negotiable)Soft Skills:• Strong communication and interpersonal skills for engaging with technical and non-technical stakeholders. (NON-Negotiable)• Excellent analytical and troubleshooting abilities.• Ability to work in a team-oriented, collaborative environment.• Strong organizational skills to handle multiple issues and prioritize tasks effectively.Role OverviewAs an L2 Application Support Specialist, you will provide advanced technical and functional support for the organization’s critical applications. You will work closely with the IT Operations, Development, and Business Teams to resolve application-related incidents, identify root causes, and ensure system reliability and availability.This role requires strong problem-solving skills, expertise in issue resolution, and proficiency in tools such as Azure DevOps, Salesforce, and other enterprise applications relevant to the insurance industry.
-
L2 Application Support Specialist
22 hours ago
Makati, Philippines Hunter's Hub Incorporated Full timeSKILLS AND QUALIFICATIONS [Minimum of 3 years] • Strong expertise in incident management and problem resolution in a fast-paced environment. • Proficiency in Azure DevOps for ticket management, monitoring, and reporting. • Experienced in Salesforce CRM and its integrations is highly desirable. • Experience with API testing tools like...
-
Azure L2 Support Specialist
7 days ago
Makati, Philippines Hunter's Hub Incorporated Full timeRole OverviewAs an L2 Application Support Specialist, you will provide advanced technical and functional support for the organization’s critical applications. You will work closely with the IT Operations, Development, and Business Teams to resolve application-related incidents, identify root causes, and ensure system reliability and availability.This role...
-
Azure L2 Support Specialist
1 week ago
Makati, Philippines Hunter's Hub Incorporated Full timeRole Overview As an L2 Application Support Specialist, you will provide advanced technical and functional support for the organization’s critical applications. You will work closely with the IT Operations, Development, and Business Teams to resolve application-related incidents, identify root causes, and ensure system reliability and availability. This...
-
Azure L2 Support Specialist
5 days ago
Makati, Philippines Hunter's Hub Incorporated Full timeRole Overview As an L2 Application Support Specialist, you will provide advanced technical and functional support for the organization’s critical applications. You will work closely with the IT Operations, Development, and Business Teams to resolve application-related incidents, identify root causes, and ensure system reliability and availability. This...
-
Enterprise Application Specialist
7 hours ago
Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob Description:Hunter's Hub Incorporated seeks a highly skilled L2 Application Support Specialist to join our team. In this role, you will provide advanced technical and functional support for our critical applications.Role Overview:This position requires strong problem-solving skills, expertise in issue resolution, and proficiency in tools such as Azure...
-
Application Support Engineer
3 days ago
Makati, Philippines John Clements Recruitment Inc. Full time■Description of business in JRI Philippine branchThe JRI Philippine branch covers developments, maintenance, and operations of IT systems for SMFG group companies to catch up with robust IT requirements in the group and to enlarge IT development capacity with skillful IT resources from off-shore centers. The Philippine branch is the first captive off-shore...
-
Advanced Technical Support Specialist
7 hours ago
Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob Summary:Hunter's Hub Incorporated is seeking an experienced L2 Application Support Specialist to join our team.Main Responsibilities:Support the delivery of high-quality technical and functional support for our critical applicationsWork closely with cross-functional teams to identify and resolve application-related incidentsDevelop and maintain in-depth...
-
L2 Application Support Specialist
1 week ago
Makati, Philippines Hunter's Hub Inc. Full timeKey Responsibilities 1. Incident and Issue Management • Serve as the second line of support for application-related issues, resolving escalated tickets from Level 1 support. • Diagnose, troubleshoot, and resolve application issues efficiently within agreed service level agreements (SLAs). • ...
-
L2 Application Support Specialist
1 week ago
Makati, Philippines Hunter's Hub Inc. Full timeKey Responsibilities1. Incident and Issue Management• Serve as the second line of support for application-related issues, resolving escalated tickets from Level 1 support.• Diagnose, troubleshoot, and resolve application issues efficiently within agreed service level agreements (SLAs).• ...
-
L2 Application Support Specialist
5 days ago
Makati, Philippines Hunter's Hub Inc. Full timeKey Responsibilities 1. Incident and Issue Management • Serve as the second line of support for application-related issues, resolving escalated tickets from Level 1 support. • Diagnose, troubleshoot, and resolve application issues efficiently within agreed service level agreements (SLAs). • ...
-
Application Support Engineer
3 days ago
Makati - National Capital Region, Philippines John Clements Recruitment Inc. Full time■Description of business in JRI Philippine branch The JRI Philippine branch covers developments, maintenance, and operations of IT systems for SMFG group companies to catch up with robust IT requirements in the group and to enlarge IT development capacity with skillful IT resources from off-shore centers. The Philippine branch is the first captive...
-
Application Support Engineer
3 days ago
Makati - National Capital Region, Philippines John Clements Recruitment Inc. Full time■Description of business in JRI Philippine branch The JRI Philippine branch covers developments, maintenance, and operations of IT systems for SMFG group companies to catch up with robust IT requirements in the group and to enlarge IT development capacity with skillful IT resources from off-shore centers. The Philippine branch is the first captive...
-
Technical Support Expert
7 hours ago
Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeAbout the Role:We are seeking a highly motivated and experienced L2 Application Support Specialist to join our team at Hunter's Hub Incorporated.Key Skills and Qualifications:Strong expertise in incident management and problem resolution in a fast-paced environmentProficiency in Azure DevOps for ticket management, monitoring, and reportingExperience with API...
-
SAP Applications Support
2 days ago
Makati City, Philippines Hunter's Hub Incorporated Full timeJob Description I. POSITION OBJECTIVE/ JOB SUMMARY: (Brief description of why the position exists or the overall purpose of the job.) ● Analyzes, investigates, troubleshoots, configures applications used by end customers utilizing knowledge and experience in specific technology platforms and business domain’s processes within a...
-
Applications and Database Specialist
3 days ago
Makati, Philippines Hunter's Hub, Inc. Full timeQualifications: Graduated with a BS in IT / Computer Engineering / ECE / Computer Science or a related field. At least 1 year of experience in an organization with a large, 24/7, mission-critical operations environment that supports enterprise systems. At least one year of experience as a application or database administrator or engineer. At least one...
-
Applications and Database Specialist
3 days ago
Makati, Philippines Hunter's Hub, Inc. Full timeQualifications:Graduated with a BS in IT / Computer Engineering / ECE / Computer Science or a related field.At least 1 year of experience in an organization with a large, 24/7, mission-critical operations environment that supports enterprise systems.At least one year of experience as a application or database administrator or engineer.At least one year of...
-
Applications and Database Specialist
3 days ago
Makati, Philippines Hunter's Hub, Inc. Full timeQualifications: Graduated with a BS in IT / Computer Engineering / ECE / Computer Science or a related field. At least 1 year of experience in an organization with a large, 24/7, mission-critical operations environment that supports enterprise systems. At least one year of experience as a application or database administrator or engineer. At least one...
-
Technical Support Officer
3 days ago
Makati, Philippines Hunters hub Incorporated Full time- At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...
-
Technical Support Officer
3 days ago
Makati, Philippines Hunters hub Incorporated Full time- At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...
-
Technical Support Office
3 days ago
Makati, Philippines Hunter's Hub, Inc. Full timeQualifications: · At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. · Strong knowledge of ticketing systems, problem management, and incident resolution processes. · Experience working with technology partners...