Application Support Engineer

3 days ago

Makati, Philippines John Clements Recruitment Inc. Full time

■Description of business in JRI Philippine branchThe JRI Philippine branch covers developments, maintenance, and operations of IT systems for SMFG group companies to catch up with robust IT requirements in the group and to enlarge IT development capacity with skillful IT resources from off-shore centers. The Philippine branch is the first captive off-shore IT center of SMFG.Start with projects for the development/operations of JRI HO and its Singapore branch. This is due to the limited availability of IT resources in Japan and Singapore. JRI expects the Philippines to provide resources to projects and contribute to implementation mainly in the following areas:System development and testing services for banking applications and internal applications to SMFG group companiesDevelopments and testing services of cloud services supporting the group’s SDG initiativesIT platform / Infrastructure support servicesDesktop support servicesAs a pioneering member of the Philippine branch, the person will be a bridge between Japanese HQ, Singapore, and the Philippines.There will be a business trip to Japan and the person can build their career and experience very well.■Job Description:Responding to system failures | Operations development | Developing systems for operators | Rebooting servers | Creating tools and scripts for server monitoring | Handling backup processes | You will play a crucial role in ensuring the stable operation of our systems.■ResponsibilitiesBuilds test/production environments on Redhat Linux + Oracle Database environmentDevelop scripts to support operations in the production environment and batchesThe target application is an in-house application. The application is a banking, treasury dealing support/back-office, mission-critical application. Business knowledge is not required.Works closely with the Japan development team■Technologies：a) Cloud services like Amazon web services, Microsoft Azure including Microsoft365 and Power Platformb) Programming languages: Java, .Net, and other major script languagesc) Databases: Oracle, Microsoft SQL, etc.d) Other market products of banking applications■ We require this position to speak, write, and read Japanese as the system can be in Japanese, so it is better if the person can not only speak Japanese but can also write and read Japanese. There will be active communication with the Japanese side and Japanese staff. ①Junior (L2 level)experience level is L2, not too expertise, but not too basicLinux OS experience is requiredcan write commands (shell script)experience of 3 -4 years would be suitable ideal image: from BPO but wanna be an expert in IT and get skills in Linux and shell script Their system is used in Japan and demand comes from Japan side Their script will be used to help Japanese IT admin/ IT help desk staff This job involves creating a script to produce an instruction manual for the admin staff to follow when performing operations.②L2 level (Senior) →little more experienced than L2 juniorThey need 2 people, so one can be junior and one can be a little more professionalThe position's main job is to write shell script, and not manage or develop the system itself, the job could be boring or the person could be overqualified for the job, so that is why they want L2 level, who are ambitious to get more skills and want to learn from writing shell script Experience/SkillsNeeds shell script development experience for at least 1 year　Production application support experience is preferredNihongo (Japanese) Language Proficiency Requirement: JLPT N3 or aboveLinux use skillOfferPossibility of offshore training and a business trip to Japan to learn the applicationPromotion to a leadership position is considered depending on the performanceSalary offer range: Around Php 200,000 per monthAn on-site work set-up but WFH is a possibility in the futureOvertime Transportation Reimbursement worth 200 Php from rank & file to managersOnline interview : 1st Philippine HR and Japanese side 2nd Philippine CEO (could be F2F)Candidates from the Finance industry but it is not a must

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