Shipping & Logistic Team Lead (CSR)

11 hours ago

Pasay, Philippines J-K Network Services Full time

Client Profile:
is a reputable maritime services provider committed to ensuring safe, efficient, and dependable solutions for the global shipping and marine industries. With a steadfast focus on operational excellence and adherence to industry standards, the company delivers a wide range of services that support every stage of maritime operations.
Founded with the goal of elevating maritime performance, the organization excels in key areas such as vessel operations, crew management, ship brokerage, technical support, ship repair and maintenance, logistics coordination, and marine consultancy.

Position: Shipping & Logistic Team Lead (CSR)
Company Industry: Maritime Company
Location: Moa, Pasay
Salary Offer: Php 50,000 – Php 60,000
Work Schedule: Dayshift & Mindshift
Work Set Up: Onsite
Benefits:
✨ Government mandated Benefits
✨ HMO
✨ 13th month pay
✨ leave Credits
✨ Allowance
✨Rice subsidy
✨Internet allowance
✨ other will be discuss upon job offer

Job Requirements:
✨Bachelor’s degree in Business Administration, marine, logistic or any related.
✨With atleast 2-3 years of experience Logistic, operational or Shipment.
✨With experience in handling a team or people
✨Amenable to work in MOA, Pasay
✨Can start as soon as possible is a plus

Job Responsibilities:
✨ Collaborate with Sales and Key Account Managers to ensure budget targets and contractual obligations are met.
✨ Ensure compliance with all regulatory and company requirements related to ships agency.
✨ Provide regular feedback on operational, service quality, and commercial matters.
✨ Support investigations and resolution of Final DA Settlement disputes.
✨ Manage and follow up on customer complaints and non-compliance cases through established improvement systems.
✨ Assist in preparing and analyzing data for business reviews, including KPI reporting.

Recruitment Process: (face to face)
✨ Initial interview
✨ Final interview
✨ JOB OFFER

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