Sales Operations Coordinator

4 days ago

Angeles, Philippines HR Network Inc. Full time

We are looking for a Account Specialist who will provide end-to-end support to customers throughout the purchase process—from inquiries and orders to delivery, returns, and after-sales assistance.

Key Responsibilities:
-Handle customer concerns via phone, email, and chat.
-Process orders, returns, and refunds accurately.
-Provide product information and technical support.
-Build strong customer relationships and ensure satisfaction.
-Collaborate with the account management team to resolve issues.
-Upsell or cross-sell products when applicable.

Qualifications:
-Bachelor’s degree or equivalent experience.
-with 2 years of experience in sales, project management, or customer service
-Strong communication, problem-solving, and organizational skills.
-Proficient in Microsoft Office.
-Interest in interior design is an advantage.
-Detail-oriented, proactive, and adaptable in a fast-paced environment.
-Amenable to work in a hybrid work setup in Angeles, Pampanga

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