Training and Development Specialist
4 weeks ago
We are seeking a highly motivated and experienced Training Specialist to join our dynamic team. The ideal candidate will play a crucial role in enhancing the skills and knowledge of our workforce through effective training programs. The Training Specialist will be responsible for conducting both foundation and product training for new hires, ensuring that they are well-equipped to excel in their roles. Experience in Business Process Outsourcing (BPO) is a significant advantage, and candidates with a background in training or formal teaching are preferred.
Responsibilities:
New Hire Training:
- Develop and deliver comprehensive training programs for new hires, covering both foundational skills and product-specific knowledge.
- Ensure that training materials are up-to-date and relevant to the current industry standards.
BPO Expertise:
- Leverage BPO industry knowledge to enhance training programs and provide real-world insights to trainees.
- Stay updated on industry trends and incorporate relevant information into training modules.
Individual and Group Training:
- Conduct one-on-one and group training sessions to address specific needs and ensure personalized learning experiences.
- Foster a collaborative learning environment that encourages active participation and knowledge sharing among trainees.
Assessment and Feedback:
- Develop and implement assessment tools to evaluate the effectiveness of training programs.
- Provide constructive feedback to trainees to support continuous improvement and skill development.
Documentation and Reporting:
- Maintain accurate records of training sessions, attendance, and performance evaluations.
- Generate regular reports on training progress, identifying areas for improvement and success stories.
Continuous Learning:
- Stay informed about updates to company processes, policies, and products to incorporate into training programs.
- Continuously assess and enhance training methodologies to ensure effectiveness.
Qualifications:
- Bachelor's degree in a relevant field is a plus but not required for those who have BPO trainer experience
- Minimum of 1 year of experience as a Trainer or 2 years in formal teaching.
- Previous experience in the BPO industry is a significant plus.
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Ability to adapt training techniques to accommodate diverse learning styles.
- Proficient in using various training tools and technologies.
If you are passionate about training, have a background in BPO, and possess the skills to develop engaging and effective training programs, we invite you to apply for this exciting opportunity to contribute to our team's success.
-
HR Specialist
3 weeks ago
Santiago City, Philippines Redspeed Motoworkz OPC Full timeA HR Training and Development Specialist is assigned in creating, organizing, planning, and presents various forms of onboarding, orientation, and skills training for employees and customers. Develops unique training programs to fulfill workers specific needs to maintain or improve job skills. Creates and/or acquires training procedure manuals, guides, and...
-
HR Specialist
3 weeks ago
Santiago City, Philippines Redspeed Motoworkz OPC Full timeA HR Training and Development Specialist is assigned in creating, organizing, planning, and presents various forms of onboarding, orientation, and skills training for employees and customers. Develops unique training programs to fulfill workers specific needs to maintain or improve job skills. Creates and/or acquires training procedure manuals, guides, and...
-
Learning and Development Specialist
1 week ago
Pasig City, Philippines Universal Access and System Solution Inc. Full timeThe Learning & Development Specialist will create, develop, implement, and conduct training and development programs for employees. He/She will conduct post-training evaluation and follow-through to ensure the employees retain their newly acquired skills and retain current commendable practices.Assesses training and development needs in collaboration with...
-
Sales Training Specialist
2 weeks ago
Davao City, Philippines DITO Telecommunity Corporation Full timeOverviewThe Sales Training Specialist role has the following responsibilities:sales training programs that are aimed to develop and improve personal selling and skills transfer capability, product knowledge for organic and external business partners and provide evaluation on trainings conducted.Training Needs Analysis through sales & training audits to...
-
Training Specialist
3 weeks ago
Quezon City, Philippines Polytechnic University of the Philippines Full timeDescription:We're seeking a passionate Training Specialist who thrives on empowering individuals to reach their full potential. If you're dedicated to fostering growth and development in others, come be a part of our mission to inspire excellence.Duties and Responsibilities:1. Assists the manager in organizing, planning, and implementing strategy.2....
-
Training Specialist
3 weeks ago
Philippines, Quezon City Polytechnic University of the Philippines Full timeDescription:We're seeking a passionate Training Specialist who thrives on empowering individuals to reach their full potential. If you're dedicated to fostering growth and development in others, come be a part of our mission to inspire excellence.Duties and Responsibilities:1. Assists the manager in organizing, planning, and implementing strategy.2....
-
Training Specialist
3 weeks ago
Makati City, Philippines Nezda Technologies, Inc. Full timeNezda is hiring Training Specialist. Salary: P16,000 - P18,000Qualifications: Graduate of any 4 year course, medical allied graduates is a plus. At least 1-3 years experience. Computer literate. Good communication skills.Job Description: Conduct client's benefits orientation. Conducts orientation for the new recruit. Carrying out capability assessments...
-
Sales Specialist
2 weeks ago
Davao City, Philippines Hitch n' Hike Travel and Tours Full timeCompany DescriptionHitch n' Hike Travel and Tours is a service-oriented and highly motivated Travel Agency with over 7years of experience in world travel and tourism. We specialize in group, family, and individual travel arrangements to top destinations, particularly in Europe, Asia, and the Middle East. Our goal is to provide premium quality services and...
-
Training and Development
1 month ago
Pasig City, Philippines Bona Vita Full timeDevelop training materials, modules, and manuals tailored to the specific needs of our food and beverage production processes.Deliver engaging and interactive training sessions to employees, both in a classroom setting and on the production floor.Train employees on technical skills related to food and beverage processing, including but not limited...
-
Training Specialist
2 weeks ago
Iloilo City, Philippines XtendOps Full timeJob Description, Roles and ResponsibilitiesTrainerAbout XtendOps TrainerAs the Trainer, you will play a crucial role in ensuring that our employees are equipped with the necessary skills and knowledge to provide outstanding customer experiences.Key Duties and ResponsibilitiesTraining Program Development: Design and develop comprehensive training programs...
-
Training Assistant
3 weeks ago
DAVAO CITY, Philippines RASAY GROUP OF COMPANIES Full timeGraduate of BS Psychology, Human Resource Management or any Behavioral Sciences Assist with performance management procedures. Coordinate training sessions and seminars. Perform orientations and update records of new staff. Keep up-to-date with the latest HR trends and best practices. Experience in Training and Development, and Performance Management is an...
-
Training & Development Supervisor
3 weeks ago
Lipa City, Philippines Furukawa Automotive Systems LIMA Philippines, Inc. Full timeThis is a full-time on-site role for a Training and Development Supervisor at Furukawa Automotive Systems Lima Philippines Inc., located in Lipa. The Training and Development Supervisor will be responsible for conducting training needs analysis, designing and implementing training and development programs, utilizing analytical skills to assess training...
-
Training & Development Supervisor
3 weeks ago
Lipa City, Philippines Furukawa Automotive Systems LIMA Philippines, Inc. Full timeThis is a full-time on-site role for a Training and Development Supervisor at Furukawa Automotive Systems Lima Philippines Inc., located in Lipa. The Training and Development Supervisor will be responsible for conducting training needs analysis, designing and implementing training and development programs, utilizing analytical skills to assess training...
-
Learning and Development Specialist
3 days ago
Cebu City, Philippines Cobden and Carter Full timeWork Location: IT Park, Cebu CityWork Setup: OnsiteMain Responsibilities:-Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and -customer representatives. -Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and...
-
Learning and Development Specialist
3 days ago
Cebu City, Philippines Cobden and Carter Full timeWork Location: IT Park, Cebu City Work Setup: Onsite Main Responsibilities: -Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and -customer representatives. -Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and...
-
Assistant Manager Training
2 weeks ago
Davao City, Philippines OP360 (OfficePartners360) Full timeResponsibilities:Responsible for analysis, project management, and performance coaching.Engage directly with Program Managers to receive, analyze, prioritize, and manage training development and delivery requests.Conduct any necessary train-the-trainer sessions for the curriculum developed for other trainers.Manage projects to create effective learning...
-
Learning and Development Specialist
1 week ago
Cebu City, Philippines Cobden and Carter Full timeWork Location: IT Park, Cebu CityWork Setup: OnsiteMain Responsibilities:-Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and -customer representatives. -Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and...
-
Learning and Development Specialist
7 days ago
Cebu City, Philippines Cobden and Carter Full timeWork Location: IT Park, Cebu City Work Setup: Onsite Main Responsibilities: -Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and -customer representatives. -Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and...
-
Learning and Development Specialist
3 days ago
Cebu City, Philippines Cobden and Carter Full timeWork Location: IT Park, Cebu City Work Setup: Onsite Main Responsibilities: -Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and -customer representatives. -Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and...
-
Learning and Development Specialist
7 days ago
Cebu City, Philippines Cobden and Carter Full timeWork Location: IT Park, Cebu City Work Setup: Onsite Main Responsibilities: -Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and -customer representatives. -Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and...