National Key Account Manager

4 weeks ago


Manila, Philippines Philippine Span Asia Carrier Corporation - PSACC Full time
Responsible for the development of business opportunities between the company and key accounts. Specific responsibilities involve business development, operations, account & client management, and resource strategic planning.

Job Description:

Business Development

Authorized representative of the company in managing the key accounts by communicating the changes/updates with the services of the transactions.

Lead the negotiation with the initiatives, planning, and dealing with the key

accounts and the management

Gathers data for customer service and understanding each accounts

peculiarities as a reference for the business requirements

Manages the contract and trading terms agreement of the assigned accounts

in identifying and aligning the opportunities for profit growth

Facilitate business planning and joint sessions with the internal stakeholders

Initiate Top to Top engagement with accounts.

Operations Management

Conduct orientation regarding the proper service & client handling

Monitor Bad Orders & escalations resolution time

Ensure compliance with the service level agreement (SLA) in meeting the account orders, deliveries, and corrective actions

Review customer feedback per each account

Account Receivables Management

Monitor accounts receivable through check & balance of the Aging Balance

Manages trade credit in preparing the Credit Application Form of customers, in

preparation for the documentation and collection of required documents

Manages the request for the release and writing-off of bad debts for accounts

with AR concerns.

Resource Planning

Budget Management in support to nationwide Sales Operations.

Organize all documents and forms for the deployment/pull out/ transfer of

commercial assets and accounts

Ensure timely deliveries on time and on schedule

Provide date in the forecasting of the annual CAPEX

Monitor and manage productivity by working on the employees career

development.

Administrative Duties

Analysis and reports management related to sales and contracts

Manage the database and collection of supporting documents for customer reference.

Create and update the clients account

Review and assess customers data and its validity

Qualifications:

  • Graduate of Bachelors Degree preferably in Business, Finance, or Marketing.
  • At least 8 years of relevant experience.
  • With at least five (5) years of experience in people management
  • Shipping/Logistics Industry experience is an advantage
  • Solid experience in sales and customer service
  • Demonstrable experience in negotiating and client engagements
  • In-depth understanding of sales performance
  • Analytical and organizational skills are a must
  • Excellent Communication Skills
  • Leadership Skills


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