Customer Service Associate
3 weeks ago
JOB OBJECTIVE:Responsible for answering customer questions, concerns and inquiries, taking care of customer complaints with the goal of ensuring a positive customer experience.DUTIES AND RESPONSIBILITIES:· Responds promptly to incoming customers’ inquiries and concerns.· To conduct feedback and possible suggestion on all clients regarding on the process· Handles and resolves customer complaints in a professional manner and within quality standards.· Communicates and coordinates with internal departments concerned regarding the inquiries and concerns of customers.· Providing necessary explanations, solutions, and guidance to resolve issues.· Keeps and maintains records of customer inquiries, complaints and actions taken.· Informs clients/customers about the payment process, guidelines and their payment balance.· Responsible for day to day sending of payment confirmation and payment receipts to Treasury Department for posting of payments.· Processing of Certificate of Full payment or any loan documents requested by client· Processing of payment adjustments based on customer’s request.JOB SPECIFICATIONS:- Graduate of any four-year Business Course- Must have product and process knowledge- Must have knowledge on customer service principles and practices- Possesses excellent communication and listening skills- With professional attitude and strong work ethics- Has the ability to build and maintain good relationship with clients- Computer proficient especially Microsoft Word, PowerPoint and Excel
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Customer Service Associate
4 days ago
Pasig, Philippines Topserve Service Solutions, Inc. Full timeJob Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner. Supply individuals with details about the extent of their health...
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Customer Service Associate
4 days ago
Ortigas Pasig, Philippines Topserve Service Solutions, Inc. Full timeJob Qualification: Computer Literate Medical Allied Course Graduate/ College Level With Technical Knowledge of Medical Terminologies Job Description: Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Supply individuals with details about the extent of their health...
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Customer Service Associate
3 days ago
Ortigas Pasig, Philippines Topserve Service Solutions, Inc. Full timeJob Qualification: Computer Literate Medical Allied Course Graduate/ College Level With Technical Knowledge of Medical Terminologies Job Description: Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Supply individuals with details about the extent of their health...
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Technical and Customer Service Support
4 weeks ago
Pasig City, Philippines MicroSourcing Full timeGlobal Customer Support Associate Are you driven by a passion for delivering exceptional customer experiences Do you possess a natural empathy for understanding and resolving customer needs If so, we have an exciting opportunity for you to join our dynamic team as a Global Customer Support Associate.About the Role: In this role, you will become an integral...
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Technical and Customer Service Support
4 weeks ago
Philippines, Pasig City MicroSourcing Full timeGlobal Customer Support Associate Are you driven by a passion for delivering exceptional customer experiences Do you possess a natural empathy for understanding and resolving customer needs If so, we have an exciting opportunity for you to join our dynamic team as a Global Customer Support Associate.About the Role: In this role, you will become an integral...
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Customer Experience Associate
4 days ago
Pasig, Philippines Eteam Workforce Private Corporation Full timeCUSTOMER EXPERIENCE ASSOCIATE - WFHWORK SET UP: WFHLOCATION: ORTIGAS, PASIGWORK SCHEDULE: 3 WEEKDAYS and WEEKENDS WEEKDAYS - 11AM to 8PM WEEKENDS - 2PM to 11PMCONTRACT DURATION: 12 MONTHSSALARY OFFER: PHP 25,000TARGET START DATE: SEPTEMBER 18, 2023Only available for candidates residing in Metro Manila - near Ortigas, PasigQUALIFICATIONS:Must...
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Customer Service Associate
3 weeks ago
Ortigas, Pasig City, Philippines CEPAT KREDIT FINANCING INC. Full timeJOB OBJECTIVE: Responsible for answering customer questions, concerns and inquiries, taking care of customer complaints with the goal of ensuring a positive customer experience. DUTIES AND RESPONSIBILITIES: · Responds promptly to incoming customers’ inquiries and concerns. · To conduct feedback and possible suggestion on all clients regarding on the...
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Customer Service Associate
3 weeks ago
Ortigas, Pasig City, Philippines CEPAT KREDIT FINANCING INC. Full timeJOB OBJECTIVE: Responsible for answering customer questions, concerns and inquiries, taking care of customer complaints with the goal of ensuring a positive customer experience. DUTIES AND RESPONSIBILITIES: · Responds promptly to incoming customers’ inquiries and concerns. · To conduct feedback and possible suggestion on all clients regarding on the...
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Customer Service Assistant
3 weeks ago
Pasig, Philippines The SM STORE Full timeJob Function: Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC). Responsibilities Operate POS Machine and In-House Software Record merchandise return and...
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Customer Service Assistant
3 weeks ago
Pasig, Philippines The SM STORE Full timeJob Function: Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC). Responsibilities Operate POS Machine and In-House Software Record merchandise return and...
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Customer Service Officer
4 weeks ago
Pasig, Philippines Maximum Solutions Corporation Full timeQUALIFICATIONS: - College graduate of any Business-related course - With at least one (1) year working experience in order processing - Computer literate - Open to fresh graduates or staff with no experience in customer service but displays a keen interest to pursue a career in Customer Service and/or Supply Chain - Willing to work in Manggahan, Pasig -...
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Customer Service Officer
4 weeks ago
Pasig, Philippines Maximum Solutions Corporation Full timeQUALIFICATIONS: - College graduate of any Business-related course - With at least one (1) year working experience in order processing - Computer literate - Open to fresh graduates or staff with no experience in customer service but displays a keen interest to pursue a career in Customer Service and/or Supply Chain - Willing to work in Manggahan, Pasig -...
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Customer Experience Associate
5 days ago
Ortigas, Pasig, Philippines Eteam Workforce Private Corporation Full timeCUSTOMER EXPERIENCE ASSOCIATE - WFH WORK SET UP: WFH LOCATION: ORTIGAS, PASIG WORK SCHEDULE: 3 WEEKDAYS and WEEKENDS WEEKDAYS - 11AM to 8PM WEEKENDS - 2PM to 11PM CONTRACT DURATION: 12 MONTHS SALARY OFFER: PHP 25,000 TARGET START DATE: SEPTEMBER 18, 2023 Only available for candidates residing in Metro Manila - near Ortigas,...
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Customer Service Assistant
3 weeks ago
Pasig City, Philippines The SM STORE Full timeJob Function:Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC).ResponsibilitiesOperate POS Machine and In-House SoftwareRecord merchandise return and handle...
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Customer Experience Associate
5 days ago
Ortigas, Pasig, Philippines Eteam Workforce Private Corporation Full timeCUSTOMER EXPERIENCE ASSOCIATE - WFH WORK SET UP: WFH LOCATION: ORTIGAS, PASIG WORK SCHEDULE: 3 WEEKDAYS and WEEKENDS WEEKDAYS - 11AM to 8PM WEEKENDS - 2PM to 11PM CONTRACT DURATION: 12 MONTHS SALARY OFFER: PHP 25,000 TARGET START DATE: SEPTEMBER 18, 2023 Only available for candidates residing in Metro Manila - near Ortigas,...
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Customer Service Advisor
3 weeks ago
Pasig, National Capital Region, Philippines Concentrix Full timeJob Title:Customer Service Advisor - GermanJob DescriptionThe position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer...
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Customer Service Officer
4 weeks ago
Pasig City, Philippines Maximum Solutions Corporation Full timeQUALIFICATIONS:- College graduate of any Business-related course- With at least one (1) year working experience in order processing- Computer literate- Open to fresh graduates or staff with no experience in customer service but displays a keen interest to pursue a career in Customer Service and/or Supply Chain- Willing to work in Manggahan, Pasig - Can...
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Hiring Customer Service Agent
1 month ago
Pasig, Philippines Neksjob Full timeCubao QCCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.Qualifications:Work Background/Experience in General: Must be open to BPO &...
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Hiring Customer Service Agent
4 weeks ago
pasig, Philippines Neksjob Full timeCubao QC CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Qualifications: Work Background/Experience in General: Must be open to...
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Hiring Customer Service Agent
4 weeks ago
pasig, Philippines Neksjob Full timeCubao QC CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Qualifications: Work Background/Experience in General: Must be open to...