Customer Relations Officer
4 weeks ago
Administrative Responsibilities:
Lead and guide Customer Relations Officers for smooth daily operations.
Report concerns to AVP - HID and Medical Consultant about Health Insurance Affairs.
Create monthly schedules for Customer Relations Officers.
Review admissions monitored by the CRO Unit.
Key Responsibilities:
Support Call Center Agents in line with organizational goals.
Improve well-being for FLIC Clients using healthcare techniques.
Ensure proper functioning of phone and computer systems.
Provide innovative solutions for client concerns.
Help Call Center Agents address client needs effectively.
Maintain records for program and equipment use.
Explain procedures to patients and assist in training Call Center Agents.
Represent the Call Center section in meetings.
Address and resolve call center-related complaints.
Optimize Call Center performance and suggest improvements.
Care Coordination/Customer Care Duties:
Assist in Outpatient (OPD) and Inpatient (IPD) availments.
Respond to inquiries about Health Insurance from members or providers.
Address complaints and provide assistance to clients.
Schedule executive check-ups (ECU) for members.
Monitor all ECU availments.
Perform additional assigned duties.
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Customer Relations Officer
4 weeks ago
Pasig, Philippines Fortune Life Insurance Company Full timeAdministrative Responsibilities: Lead and guide Customer Relations Officers for smooth daily operations. Report concerns to AVP - HID and Medical Consultant about Health Insurance Affairs. Create monthly schedules for Customer Relations Officers. Review admissions monitored by the CRO Unit. Key Responsibilities: Support Call Center Agents in line with...
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Customer Relations Officer
4 weeks ago
Pasig City, Philippines Fortune Life Insurance Company Full timeAdministrative Responsibilities:Lead and guide Customer Relations Officers for smooth daily operations.Report concerns to AVP - HID and Medical Consultant about Health Insurance Affairs.Create monthly schedules for Customer Relations Officers.Review admissions monitored by the CRO Unit.Key Responsibilities:Support Call Center Agents in line with...
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Donor Relations Officer
3 days ago
Pasig, Philippines Zoe Broadcasting Network, Inc. Full timeThe Donor Relations Officer is a full time position that reports directly to Executive Director. The Donor Relations Officer is responsible for developing and implementing engagement and fundraising strategies to enhance and grow revenue and current and prospective donors. The Donor Relations Officer also provides comprehensive administrative assistance to...
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Donor Relations Officer
2 days ago
Pasig, Philippines Zoe Broadcasting Network, Inc. Full timeThe Donor Relations Officer is a full time position that reports directly to Executive Director. The Donor Relations Officer is responsible for developing and implementing engagement and fundraising strategies to enhance and grow revenue and current and prospective donors. The Donor Relations Officer also provides comprehensive administrative assistance to...
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Customer Service Officer
4 weeks ago
Pasig, Philippines Maximum Solutions Corporation Full timeQUALIFICATIONS: - College graduate of any Business-related course - With at least one (1) year working experience in order processing - Computer literate - Open to fresh graduates or staff with no experience in customer service but displays a keen interest to pursue a career in Customer Service and/or Supply Chain - Willing to work in Manggahan, Pasig -...
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Customer Service Officer
4 weeks ago
Pasig, Philippines Maximum Solutions Corporation Full timeQUALIFICATIONS: - College graduate of any Business-related course - With at least one (1) year working experience in order processing - Computer literate - Open to fresh graduates or staff with no experience in customer service but displays a keen interest to pursue a career in Customer Service and/or Supply Chain - Willing to work in Manggahan, Pasig -...
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Customer Service Officer
4 weeks ago
Pasig City, Philippines Maximum Solutions Corporation Full timeQUALIFICATIONS:- College graduate of any Business-related course- With at least one (1) year working experience in order processing- Computer literate- Open to fresh graduates or staff with no experience in customer service but displays a keen interest to pursue a career in Customer Service and/or Supply Chain- Willing to work in Manggahan, Pasig - Can...
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Office Secretary
4 weeks ago
Pasig, Philippines CRESPHIL INC. Full timeSpecific Duties to be performed: a. Answer phone calls and redirect them when necessary b. Manage the daily/weekly/monthly agenda and arrange new meetings and appointments c. Prepare and disseminate correspondence, memos and forms d. File and update contact information of employees, customers, suppliers and external partners e. Support and facilitate the...
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Office Secretary
4 weeks ago
Pasig, Philippines CRESPHIL INC. Full timeSpecific Duties to be performed: a. Answer phone calls and redirect them when necessary b. Manage the daily/weekly/monthly agenda and arrange new meetings and appointments c. Prepare and disseminate correspondence, memos and forms d. File and update contact information of employees, customers, suppliers and external partners e. Support and facilitate the...
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Collections Officer
4 weeks ago
Pasig, Philippines Camara Custodio & Co., CPAs Full timeCollections Officer Job Description TemplateWe are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are...
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Office Secretary
1 month ago
Pasig City, Philippines CRESPHIL INC. Full timeSpecific Duties to be performed:a. Answer phone calls and redirect them when necessaryb. Manage the daily/weekly/monthly agenda and arrange new meetings and appointmentsc. Prepare and disseminate correspondence, memos and formsd. File and update contact information of employees, customers, suppliers and external partnerse. Support and facilitate the...
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Customer Success Officer
4 weeks ago
Ortigas, Pasig, Philippines Eteam Workforce Private Corporation Full timeCustomer Success Officer WORK SET UP: WFH WORK LOCATION/SITE: ORTIGAS, PASIG CITY CONTRACT DURATION: 12 MONTHS - subject for regularization SALARY OFFER: PHP 20,000 MAX LAPTOP PROVIDED: YES TARGET START DATE: AUGUST 21, 2023 Job Description - Execute the B2C and B2B marketing campaigns including, but not limited to, lead generation, new product launches,...
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Customer Success Officer
4 weeks ago
Ortigas, Pasig, Philippines Eteam Workforce Private Corporation Full timeCustomer Success Officer WORK SET UP: WFH WORK LOCATION/SITE: ORTIGAS, PASIG CITY CONTRACT DURATION: 12 MONTHS - subject for regularization SALARY OFFER: PHP 20,000 MAX LAPTOP PROVIDED: YES TARGET START DATE: AUGUST 21, 2023 Job Description - Execute the B2C and B2B marketing campaigns including, but not limited to, lead generation, new product launches,...
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BD Officer
3 weeks ago
Pasig, Philippines PARK SECURE MANAGEMENT CORP. Full timeSPECIFICATIONS OF RESPONSIBILITIES BUSINESS EXPANSION - Generate leads and pursuits pipeline - Survey assigned area for potential business - Send letter of intent and arrange meeting with clients - Coordinate with the client for additional information regarding the feasibility study - Prepare write-up and costing for presentation and approval of...
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Customer Representative
4 weeks ago
Pasig City, Philippines Meralco Industrial Engineering Services Corporation Full timeEncoders will be reporting under the Anti-Obstruction Power Lines Project. They will perform clerical and administrative duties in an office setting.Duties:- Reports to Project Supervisor and Project Manager- Coordinates with field engineers as any administrative issues that may arise- Address inquiries of the building owner and may refer them to concerned...
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Customer Service Operations Specialist
4 weeks ago
Pasig, Philippines KDCI Full timeJob Summary: KDCI Outsourcing is seeking a dynamic and detail-oriented Customer Service Operations Specialist to join our team. The ideal candidate will be responsible for overseeing and optimizing customer service operations to ensure exceptional customer experiences. You will collaborate with various teams to implement efficient processes, resolve...
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MS Back Office Specialist
4 weeks ago
Pasig City, Philippines VeritasPay Philppines Inc. Full timeMS BACK OFFICE SPECIALIST The Merchant Back-office Specialist will handle end-to-end merchant onboarding journey from merchant registration to merchant orientation. He/she will work with the Head of Back-office and other departments to ensure seamless onboarding process. DUTIES AND RESPONSIBILITIES • Handles end-to-end merchant boarding process which...
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Business Development Officer
4 weeks ago
Pasig, Philippines Park Secure Full timeJOB SUMMARY The position is responsible of the following duties - Business Expansion - Operational Carparks - Operations and Other dept. - Customer Service - Car Park Performance analysis SPECIFICATIONS OF RESPONSIBILITIES BUSINESS EXPANSION - Generate leads and pursuits pipeline - Survey assigned area for potential business - Send letter of...
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Customer Service Operations Specialist
4 weeks ago
Pasig, Philippines KDCI Full timeJob Summary: KDCI Outsourcing is seeking a dynamic and detail-oriented Customer Service Operations Specialist to join our team. The ideal candidate will be responsible for overseeing and optimizing customer service operations to ensure exceptional customer experiences. You will collaborate with various teams to implement efficient processes, resolve...
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BD Officer
3 weeks ago
Pasig, Philippines PARK SECURE MANAGEMENT CORP. Full timeSPECIFICATIONS OF RESPONSIBILITIES BUSINESS EXPANSION - Generate leads and pursuits pipeline - Survey assigned area for potential business - Send letter of intent and arrange meeting with clients - Coordinate with the client for additional information regarding the feasibility study - Prepare write-up and costing for presentation and approval of...